Megha Singh

Operations Associate

Delhi, India12 yrs 8 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven expertise in customer relationship management.
Strong background in payment gateway integration.
Skilled in managing technical documentation and support.

Stackforce AI infers this person is a Fintech professional with strong skills in customer engineering and integration management.

Contact

Skills

Core Skills

Customer Relationship Management (crm)Adobe Experience PlatformTicketing

Other Skills

Adobe TargetAdobe Audience ManagerREST APIsSuccess ratePuttyWinSCPKibanaElasticsearchSalesforce crmData AnalysisPeople ManagementApisPostmanTeam BuildingTeam Management

Experience

12 yrs 8 mos

Total Experience

2 yrs 6 mos

Average Tenure

3 yrs 7 mos

Current Experience

Adobe

2 roles

Manager

Promoted

Jan 2025 – Present · 1 yr 4 mos

Experience Cloud- Customer engineering- Adobe Experience Platform, Adobe Target, Adobe Audience Manager

Customer Relationship Management (CRM)Adobe Experience PlatformAdobe TargetAdobe Audience Manager

Assistant Manager

Oct 2022 – Feb 2025 · 2 yrs 4 mos

Pine labs

Integration Manager

Dec 2021 – Oct 2022 · 10 mos

Handled the pre-live integration team for Pinelabs Plural- Payment gateway vertical.

Customer Relationship Management (CRM)REST APIs

Paytm

Deputy Manager

Nov 2015 – Nov 2021 · 6 yrs · Noida, Uttar Pradesh, India

Products handled- Paytm payment gateway- Post live integration issues, Apis, Mobile sdks, Plugins, success rate analysis.

TicketingSuccess rate

Macquarie group

Senior Associate

Jul 2015 – Nov 2015 · 4 mos · Gurgaon, Haryana, India

Infosys

System Engineer

Aug 2013 – Jul 2015 · 1 yr 11 mos · Pune, Maharashtra, India

Education

Indian Institute of Management, Indore

Executive- Post Graduate Program in Management

Apr 2023 – May 2024

Guru Gobind Singh Indraprastha University

Bachelor of Technology - BTech — Computer Science

Jan 2008 – Jan 2012

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