Ashwani Pawar

Business Development Executive

Ghaziabad, Uttar Pradesh, India8 yrs 8 mos experience

Key Highlights

Expert in customer relations and problem solving.
Proven track record in event management.
Freelance runway model and content creator.

Stackforce AI infers this person is a Customer Service and Event Management Specialist with a focus on hospitality.

Contact

Skills

Core Skills

Customer ServiceCustomer Relationship Management (crm)Problem SolvingEvent ManagementCustomer Service ManagementSalesNegotiationCommunication

Other Skills

Customer Service RepresentativesOffice OperationsSearch Engine Optimization (SEO)Marketing ManagementFinancial LiteracyEmpathyTime ManagementTeamworkTeam CollaborationData CollectionActingStrategic Human Resource PlanningPersonnel ManagementmanpowerManpower Handling

About

I'm working in hospitality industry Event management corporate, promotional, wedding events, Photography as well By profession I'm. Freelance Runway model & content creator

Experience

8 yrs 8 mos

Total Experience

2 yrs 7 mos

Average Tenure

8 mos

Current Experience

Paytm

Customer Service Specialist

Sep 2025 – Present · 8 mos · Noida, Uttar Pradesh, India · On-site

Assisting customers via chat and call support to resolve queries related to digital payments and financial services.
Handling escalated issues with empathy and professionalism, ensuring timely resolution.
Providing accurate product information and troubleshooting guidance to enhance customer satisfaction.
Maintaining strong communication skills to resolve billing, loan, and account-related concerns.
Coordinating with internal teams to ensure smooth resolution of complex service requests.
Achieved high customer satisfaction by delivering prompt, solution-oriented support.

Customer Service RepresentativesCustomer Relationship Management (CRM)Office OperationsSearch Engine Optimization (SEO)Marketing ManagementCustomer Service

Procollect services pvt ltd

Customer Service Specialist

Aug 2024 – Sep 2025 · 1 yr 1 mo · Noida sector 62 · On-site

Customer Service Specialist at Cred
As a dedicated Customer Service Specialist, I am responsible for delivering top-notch service by addressing customer inquiries, resolving issues, and ensuring customer satisfaction. My role includes:
Strong problem-solving and communication skills.
Proven ability to manage high call volumes while maintaining high levels of customer satisfaction.
Adept at using CRM tools to track and manage customer inquiries.
Strong team player with the ability to work independently.

Customer ServiceProblem SolvingCommunicationFinancial LiteracyEmpathyTime Management+3

Freelance

Event Coordinator

Sep 2022 – Oct 2024 · 2 yrs 1 mo · Delhi, India

We provide all types of services related hospitality.
Corporate events, weddings events, Birthday party, Venue partner, decorators, printing, camera man , Mackup Artists, Desinger, choreographe, Theatre Artists LED LIGHTS, Etc*
Or Good Bounsers Also
II One stop solution here ll
https://chat.whatsapp.com/FGWKouEA0HKEKVzQF29R3i

ActingStrategic Human Resource PlanningPersonnel ManagementmanpowerManpower HandlingEvent Planning+3