Saurabh Tiwari

Program Manager

South Delhi, Delhi, India8 yrs 8 mos experience
Most Likely To Switch

Key Highlights

  • Expert in driving demand through high-impact campaigns.
  • Proven track record in operational execution and brand positioning.
  • Strong analytical thinker with creative problem-solving skills.
Stackforce AI infers this person is a Growth Strategist with expertise in B2C marketing and operational management.

Contact

Skills

Core Skills

MarketingGo-to-market StrategyLeadershipStrategic PlanningConsumer BehaviorSupply ManagementOnboardingSales Management

Other Skills

Social MediaPublic RelationsProblem SolvingMySQLSQLProject ManagementMicrosoft OfficeOn Ground SalesEdtechCustomer ServiceManagementSocial Media MarketingMicrosoft ExcelMicrosoft Word

About

Multidisciplinary growth strategist blending consumer insight, brand positioning, and operational execution. Experienced in driving demand across hyperlocal ecosystems through high-impact campaigns and on-ground activations. I operate at the nexus of analytical thinking and creative problem-solving — with a bias for action and a lens on scale.

Experience

8 yrs 8 mos
Total Experience
1 yr 3 mos
Average Tenure
1 yr 4 mos
Current Experience

Zomato

Program Manager

Dec 2024Present · 1 yr 4 mos · Chandigarh, India · On-site

MarketingGo-to-Market StrategySocial MediaPublic RelationsLeadershipConsumer Behavior

Nobroker.com

2 roles

Senior Manager

Jul 2024Dec 2024 · 5 mos · Bengaluru, Karnataka, India · On-site

LeadershipStrategic PlanningSupply ManagementProblem SolvingMySQL

Category Manager AC & Cleaning

Dec 2022Aug 2024 · 1 yr 8 mos · Bengaluru, Karnataka, India · On-site

Go-to-Market StrategySQLProblem SolvingMySQLConsumer Behavior

Urban company

3 roles

Category Manager

Jul 2022Mar 2023 · 8 mos

  • Leading the Supply funnel and onboarding 500+ quality professionals for Salon at Home on a Supercategory Level (Prime, Classic & freshers) in Bangalore from the month of June'22 to Oct'22.
  • Accelerated the Selection to In-batch funnel from 40% to 70% for regular & from 23% to 50% for freshers.
  • While effectively optimizing Resource Planning by 33%. With an increased walk
  • Handled City-Operations, quality management & audits for Trainers as well as for Partners to improve the NPS (Net Promoter Score) with respect to Customers and grew it from 43% to 55%.
  • Executed tasks related to Activity management in order to get providers to deliver in full measure and
  • reduce request loss for the organization from 14% to 8%.
  • Currently managing a pilot automation project for the organization to smoothen the On-Boarding of
  • Professional along with the product team.
Supply ManagementSQLOnboarding

Team Lead CS

Promoted

Dec 2021Jul 2022 · 7 mos

  • Leading OB for 5 cities as a part of Central Supply Team. Ahmedabad, Mumbai, Kolkata, Pune & Delhi
  • NCR.
  • Consistently Running Recharge funnel for the cities for 80% and above along with In-batch of 90%. While
  • reducing request lost for HUB-level and improving delivery percentage. Building Hub-wise Buffer Selections
  • and Recharges to pre-plan and stay ahead of the target

Central Supply

Mar 2021Dec 2021 · 9 mos

  • Designed and developed effective training programs for new Professional Onboarding for F8
  • Cities.
  • Obtained 80% Px NPS, while working for PX escalations. Obtained 100% incentives for consecutive three
  • months.
  • Awarded twice salon Rockstar for management of Prime category of Salon & Winner of MG Warzone with
  • 19 Recharges in a Single Day
Microsoft Office

Lido

Business Development Associate

Nov 2019Apr 2020 · 5 mos · New Delhi Area, India

  • Counselling students and spreading awareness about our education. The system further provides solutions to
  • the problems kids are facing to get a qualitative and substantial method of learning. (Classes 5 -8)

Byju's (think & learn pvt. ltd.)

Business Development Associate

Nov 2018Nov 2019 · 1 yr · Noida

  • Counseling students and spreading awareness about our education. The system further provides solutions to
  • the problems kids are facing to get a qualitative and substantial method of learning for Classes 4 -12
  • ales of over 10 lakhs in a month and an Orderhive of 55+ lakhs in 6 Months. with retention over 85%.
  • for the customers.

Docprime

Associate

Apr 2018Nov 2018 · 7 mos · Gurgaon, India

On Ground SalesEdtechSales Management

Fortis la femme

Sales Coordinator

Oct 2015May 2017 · 1 yr 7 mos · New Delhi Area, India

  • interactions with patients for all queries. Connecting with Corp. Through Health Camps and Social
  • Activates with focusing on Emerging Corp. for maximizing more business channels.
  • Spreading awareness about Marketing campaigns through Online Media with at least 60+ connections daily.
  • Directly connect with 100+ Patients on daily basis guiding through typical OPD and IPD.

Education

Indira Gandhi National Open University

Bachelor of Business Administration - BBA — Retail Management

Jan 2014Jan 2017

Indira Gandhi National Open University

Bachelor of Business Administration — Marketing

Jan 2014Jan 2017

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