Nandini Raj P S

Operations Associate

Bengaluru, Karnataka, India12 yrs 6 mos experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven leadership in customer escalation management.
Strong problem-solving skills in dynamic environments.
Experience in team management across multiple roles.

Stackforce AI infers this person is a Customer Operations Specialist with strong leadership and problem-solving capabilities.

Contact

Skills

Core Skills

Customer Escalation ManagementTeam LeadershipCreative Problem Solving

Other Skills

Team ManagementSales OperationsQuality AuditingTraining & DevelopmentBilling Services

Experience

12 yrs 6 mos

Total Experience

3 yrs 1 mo

Average Tenure

3 yrs 4 mos

Current Experience

Meesho

Assistant Manager

Dec 2022 – Present · 3 yrs 4 mos · Bengaluru, Karnataka, India · Hybrid

Customer Escalation ManagementTeam LeadershipTeam ManagementCreative Problem Solving

Udaan.com

Assistant Manager

Sep 2018 – Dec 2022 · 4 yrs 3 mos · Bangalore, India

Creative Problem Solving

Convergys

4 roles

Operations Team Lead

Aug 2015 – Aug 2016 · 1 yr

Creative Problem Solving

Team Leader- Intern

Apr 2015 – Aug 2015 · 4 mos

Sales SME

Promoted

Sep 2013 – Mar 2015 · 1 yr 6 mos

Customer Service Representative

Sep 2012 – Sep 2013 · 1 yr

Ibm india

Collections Specialist

Jun 2011 – Jul 2012 · 1 yr 1 mo · Bengaluru, Karnataka, India

Education

St. Joseph's Evening College (Autonomous)

BCom - Bachelor of Commerce

Jan 2009 – Jan 2012

Stackforce found 100+ more professionals with Customer Escalation Management & Team Leadership

Explore similar profiles based on matching skills and experience

Simply Alliance

Accumulated Expertise

at Career-Wide Experience

Indore, India0 mo exp

Hayley Baker

Sr. Strategic Customer Success Manager

at Wrike

San Diego, United States15 yrs 3 mos exp

Patient CareCustomer ExperienceCustomer Relationship Management (CRM)Project ManagementAccount Management

Mohammad Zaid

Customer Operations Specialist

at Zomato

Delhi, India3 yrs 7 mos exp

Customer OperationsService Process AnalysisOperational AnalysisProcess Improvement

Sakina Kudrati

Assistant Manager – Business Strategy & Success

at GO MO Group

Pune, India9 yrs exp

B2B Marketing StrategyBusiness DevelopmentClient RelationsCustomer ExperienceDemand Generation

Neeti Dahiya

Principal Technical Program Manager

at Sprinklr

New Delhi, India13 yrs 5 mos exp

Program ManagementPartner ExperienceProduct ManagementGo-to-Market Strategy

James Hinsperger

Co-Founder

at Sidian

Waterloo, Canada0 mo exp

Prajakta Pawar

CX specialist

at Lumos Labs (Lumosity)

Bengaluru, India4 yrs 3 mos exp

Customer Relationship Management (CRM)Customer SuccessCustomer Support

Shalini Singh

Accumulated Expertise

at Career-Wide Experience

Jaipur, India0 mo exp