Bala Ganesh

UX Designer

Bengaluru, Karnataka, India8 yrs 10 mos experience

Key Highlights

Expert in user-centered design and research methodologies.
Proven track record of increasing user engagement and downloads.
Passionate mentor for aspiring UX researchers.

Stackforce AI infers this person is a UX Researcher specializing in user-centered design for web and mobile applications.

Contact

Skills

Core Skills

User ResearchMixed Methods ResearchUsability TestingDesign ResearchProblem SolvingUser Experience DesignProduct Research

Other Skills

Stakeholder ManagementQualitative ResearchGenerative ResearchData AnalysisQualitative & Quantitative Research MethodologiesOral CommunicationCognitive ScienceUser JourneysQuantitative ResearchUser PersonasFigmaCognitive PsychologyUser Experience (UX)UX ResearchHuman Factors

About

I’m Bala Ganesh, a passionate UX Researcher committed to enhancing customer experiences for web and mobile applications. With a master’s degree in Business Administration and Psychology , I bring a unique perspective that blends design, business, and technology. I believe that thoughtful research drives impactful design decisions. My expertise lies in conducting user interviews, usability testing, contextual inquiries, ethnographic studies, survey design and analysis, heuristic evaluations, and competitive benchmarking. I am skilled in uncovering user needs, analyzing data to derive actionable insights, and collaborating with cross-functional teams to shape user-centered strategies. In my free time, I enjoy mentoring and coaching aspiring UX researchers and students, helping them navigate the field and build successful careers. I also love presenting and speaking on UX research-related topics such as networking, interviewing, job hunting, portfolios, and creating strong LinkedIn profiles. Let’s connect to share ideas, collaborate, and advance the field of UX research together!

Experience

8 yrs 10 mos

Total Experience

1 yr 7 mos

Average Tenure

8 mos

Current Experience

Ibm

Design Researcher

Sep 2025 – Present · 8 mos · Bengaluru, Karnataka, India

Microsoft

Senior UX Researcher (via TechM)

Sep 2023 – Sep 2025 · 2 yrs · Bengaluru, Karnataka, India

Stakeholder ManagementMixed Methods ResearchProduct ResearchQualitative ResearchGenerative ResearchProblem Solving+5

Giant eagle, inc.

User Experience Researcher

Jul 2021 – Aug 2023 · 2 yrs 1 mo · Bengaluru, Karnataka, India

Stakeholder ManagementMixed Methods ResearchCognitive ScienceUser JourneysProduct ResearchQuantitative Research+15

Shaw academy

User Experience Designer

May 2020 – Jun 2021 · 1 yr 1 mo · Bengaluru, Karnataka, India

Translating quantitative and qualitative behavioral data and competitive analysis into design solutions
Collaborated across various teams to produce designs to help improve design systems, visual designs, and help ideate new concepts with interaction designers

Stakeholder ManagementMixed Methods ResearchCognitive ScienceProduct ResearchProblem SolvingData Analysis+4

Pickcel - cloud digital signage solution

User Experience Designer

Dec 2017 – Apr 2020 · 2 yrs 4 mos · Bengaluru Area, India

Research for knowing users, detecting user's problems and make perfect solutions is my main duty. Leading the products User experience is my first responsibility and improve the design culture is my premier goal.
Directly collaborated with CEO to prototype, design and execute the application’s goals for UI and UX with high-fidelity wireframes
Designed new user onboarding flow which resulted in a 70% increase in user engagement.
Worked on market research and conducted interviews with end-users as well as product owners and other business stakeholders.
Redesigned the entire Field Service Management Software which increased in downloads from 1K to 12K within 4 months
Analyzed and then effectively strategized in regard to business goals, deadlines, schedule, need resources and team member coordination
Built the design system which has enabled better communication between the internal stakeholders.

Stakeholder ManagementMixed Methods ResearchCognitive ScienceProduct ResearchProblem SolvingQualitative & Quantitative Research Methodologies+3