Mar 2024 – Aug 2024 · 5 mos · Greater London, England, United Kingdom · Remote

• Join Talent is a ‘talent acquisition as a service’ (TAaaS) business - dedicated to driving business scale up growth performance. As leaders in the Talent Acquisition space we provide strategic consultancy and delivery support to founders & business leaders on designing & implementing highly effective recruitment models for your company, as well as on how to build a unique & compelling employer brand to attract top talent.
• Our business is a 100% founder-owned British start-up/scale-up that has successfully supported 250+ clients in their growth plans, earning us recognition as one of EMEA's stand-out scale-up success stories of the last 3 years in our own right. Today Join Talent employs over 250 professionals across 21 countries and has an enviable roster of clients from start-ups to Unicorns and through to FTSE 30 household names.
• As the 13th fastest growing company in Europe in Financial Times 1,000 2023 ‘Fastest Growing Companies in Europe’ list, we are no stranger to scale up success first hand. Join Talent have also been winners of the Scotland & NI region of Great British Entrepreneur Awards for Start-up (2021) and Scale-Up (2022), as well as 2nd place in the Top 100 UK SMEs 2023. We were included in the Times & LDC Top 50 Most Ambitious Business Leaders 2022 list and individual winners of their Disruptor of the Year award for 2022.
• We are also a registered diversity vendor as a female majority owned and run business. Proudly registered as an ISO accredited organisation.
• Join Sainsbury's HR Leadership: We're on a mission to enhance our strategic vision by recruiting HR superstars. Drive transformation, champion our inclusive culture, and develop talent that fuels our future. Partner across teams, lead change, and leverage data to make impactful decisions. Elevate employee experience and contribute to a high-performance culture. Let's shape the future of Sainsbury's together

Mar 2024 – Aug 2024 · 5 mos · London Area, United Kingdom · Remote

• Recruiting top HR talent for exciting new Head of People, People Partners & People Delivery Partners to support our Retail business area.
• Join Sainsbury's HR Leadership: We're on a mission to enhance our strategic vision by recruiting HR superstars. Drive transformation, champion our inclusive culture, and develop talent that fuels our future. Partner across teams, lead change, and leverage data to make impactful decisions. Elevate employee experience and contribute to a high-performance culture. Let's shape the future of Sainsbury's together

Jan 2023 – Mar 2024 · 1 yr 2 mos · London, England, United Kingdom · Hybrid

• Amber Labs was born out of the recognition that many organisations require support on their data maturity journey.
• Our team is passionate and experienced in delivering cutting-edge data capability. Amber Labs was established with a vision to provide specialist services, automation, accelerators competitively to organisations across EMEA.
• From the inception of Amber Labs, our values, have driven our decision making in how we grow and develop to ensure consistent quality to our customers and partners.
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• Our Values:
• Prioritise internal culture and customer success
• A narrow focus into our three key domains and capabilities
• A collaborative approach through every interaction internally and externally
• Innovation and Research & Development is a priority

Dec 2021 – Dec 2022 · 1 yr · London, England, United Kingdom · Remote

• DELL Technologies is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We believe in working together to build a brighter future, celebrating the entrepreneurial spirit that lives inside us all, and marrying innovation with action. DELL is proud to offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.
• If you are passionate about technology and want to be part of the most exciting part in Dell Technologies history join me and more than 100,000+ employees around the world by applying via the Dell Technologies Careers Website (https://jobs.dell.com/uk) or contact me directly: gerald.hicks@dellteam.com

Apr 2021 – Dec 2021 · 8 mos · United States

• Talent Sourcing Specialist within the Global Talent Acquisition team at Microsoft Americas. Providing strategic sourcing capabilities and delivering strong candidate pipelines for the Microsoft Go-To-Market team. Engaging top talent through direct and indirect candidate sourcing, sourcing channel optimization and proactive development of talent pools to build and maintain consultative working relationships with Business Stakeholders, HR, Hiring Managers and the team of Recruitment Specialists.

Apr 2019 – Mar 2021 · 1 yr 11 mos · London, United Kingdom

• DELL Technologies is a collective of customer-obsessed, industry-leading visionaries. At our core is a commitment to diversity, sustainability and our communities. We believe in working together to build a brighter future, celebrating the entrepreneurial spirit that lives inside us all, and marrying innovation with action. DELL is proud to offer unparalleled growth and development opportunities for our team members. We believe that technology is essential for driving human progress, and we’re committed to providing that technology to people and organizations everywhere, so they can transform the way they work and live.
• If you are passionate about technology and want to be part of the most exciting part in Dell Technologies history join me and more than 100,000+ employees around the world by applying via the Dell Technologies Careers Website (https://jobs.dell.com) or contact me directly: G_Hicks@dell.com

Jun 2015 – Jan 2016 · 7 mos · London, UK

• EMC is a global leader in enabling businesses and service providers to transform their operations and deliver information technology as a service (ITaaS). Fundamental to this transformation is cloud computing. Through innovative products and services, EMC accelerates the journey to cloud computing, helping IT departments to store, manage, protect and analyze their most valuable asset — information — in a more agile, trusted and cost-efficient way.

Jan 2016 – Mar 2019 · 3 yrs 2 mos · Americas

• Talent Acquisition Specialists within the Global Talent Acquisition team at Microsoft provide strategic sourcing capabilities and delivering strong candidate pipelines for Microsoft through direct and indirect candidate sourcing, sourcing channel optimization and proactive development of talent pools to build and maintain consultative working relationships with Business Stakeholders, HR, Hiring Managers and the team of Staffing Consultants.

Jun 2011 – Jun 2015 · 4 yrs · Latin America, Canada & USA

• Discover new opportunities through advanced expertise in Microsoft technologies. Discover Microsoft Services.
• We are the consulting and enterprise support division of Microsoft. We help businesses around the world get a maximized return on their investment in Microsoft products and technologies. This means not only helping with deploying and optimizing IT, but also helping businesses move forward with IT initiatives that deliver the most business value.
• Between Enterprise Services and Customer Support Services, we have a global team of more than 9,720 professionals in 88 countries, we help a large number of customers worldwide achieve their business objectives each year. Why do so many businesses and individuals trust us to help them save money and improve their profitability? Because we are the experts at accelerating the adoption and productive use of Microsoft products and technologies.
• We are looking to hire the very best, and to compete effectively with the best in the world. If you think you have what it takes, please contact me!

Jan 2011 – Jun 2011 · 5 mos

• BlackBerry (formerly - Research In Motion RIM), is the designer and manufacturer of the award-winning BlackBerry® smartphone, used by millions of people around the world. The company also creates software for businesses and the operating system that allows the BlackBerry smartphone to provide mobile access to email, IM, apps, media files, the Internet and more.

Jan 2009 – Jan 2010 · 1 yr · Saint John, New Brunswick, Canada

May 2008 – Oct 2009 · 1 yr 5 mos · Saint John, New Brunswick, Canada

• Manage comprehensive Human Resource Service Delivery for 500+ employees.
• Act as trusted advisor and business partner with managers, employees & Head Office.
• Interpret and administer corporate policies and procedures in compliance with all applicable laws and regulations.
• Develop, execute and track key metric measurement initiatives to drive excellent customer service, performance management, client satisfaction and exceed EBITDA targets.
• Develop and execute on strategic Talent Acquisition, Employee Engagement and Retention initiatives.
• Act as a Operational Efficiencies lead to achieve project goals and deliverables.
• Execute on a process improvement methodology to achieve customer and business goals and objectives, including revenue growth and customer loyalty and satisfaction.
• Demonstrate a high degree of autonomy in order to generate innovative solutions and ongoing process improvement initiatives.
• Develop and maintain a strong partnership with business leaders to gain understanding of underlying business drivers and issues.

Jul 2003 – May 2008 · 4 yrs 10 mos · Vancouver, Canada Area

• Developed and implemented Human Resource and Talent Development programs and processes to achieve defined customer and organizational goals aligned with corporate performance objectives utilizing a Project Management framework.
• Created Recruitment Infrastructure; including strategy, scope, schedule and deliverables, such as direction of resources, budgeting, and all applicable recruitment or project related systems, agencies and processes for complex Department of National Defense Contract.
• Developed and execute on candidate Recruitment and Sourcing strategy to meet capacity plans and compliment existing employee retention strategy.
• Developed long-term Recruitment Strategies in alignment with corporate people strategies to ensure project execution and delivery targets were met.
• TELUS Mobility - Wireless Business Solutions
• Developed world-class hiring strategies to raise visibility and create a pipeline of talent.
• Partnered with Senior Leadership to Develop and Implement distinctive, competitive recruitment strategies and resource plans
• Maximized distinct recruitment tools through changing needs and requirements of the business
• Developed and implement customized assessment systems to differentiate candidate pool.
• Supervised all aspects of on boarding and off boarding of team members
• TELUS Communications - Business Solutions
• Partnered with Business Units to develop and deploy Talent Acquisitions Road Maps
• Partnered with Senior Leadership to Develop and Implement distinctive, competitive recruitment strategies and resource plans
• Championed needs of internal clients as a business partner to enhance their "people practices" and talent pipeline by providing effective counsel, direction and support
• Supported individual employees, managers and diverse teams with timely, pragmatic, responsive, and high quality HR advice in support of their HR and Recruitment needs
• Supported and enhanced performance management processes within the business

Jun 2001 – Jul 2003 · 2 yrs 1 mo · Vancouver, Canada Area

• Managed the internal team infrastructure in regards to Recruitment, Financial Performance Training, System Support, Health & Safety and Labour Relations.
• Implemented Key Performance Indicators, Performance Management Process, Personal Development Plans, Personal Performance Objectives, Conduct Personal Performance Reviews and Create and Analyze Continuous Improvement Metrics
• Managed a budget of approximately $1 Million as it relates to work force, administration, analyses and implementation of new business and day to day operations for Team.

Apr 2000 – Jun 2001 · 1 yr 2 mos · Vancouver, Canada Area

• Project Management Fundamentals in providing implementation and technical support for Advanced Intelligent Network (AIN) suite of products
• Implemented AIN, VNET and Customer Specific Arrangement billing and reporting requirements for both TELUS primed and non-primed customers.
• Worked directly with account teams, other TELUS groups and Telco's to coordinate AIN, VNET and CSA implementations activities for TELUS. Provide Operations training for the department as required.

May 1997 – Apr 2000 · 2 yrs 11 mos · Vancouver, Canada Area

• Responsible for the day-to-day management a 24x7 multi-service call centre, including Financial Performance, Recruitment, Force Management, Coaching, Health and Safety, Training of direct reports providing Telecommunication Services for the Deaf.
• Develop training and procedural packages for a diverse group of services
• Employ Project Management fundamentals for the implementation of enhanced services.