S

Shruti Nagar

CEO

Kolkata, West Bengal, India1 yr 2 mos experience

Key Highlights

  • Expert in customer experience and problem-solving.
  • Strong background in digital marketing and analytics.
  • Proficient in communication and interpersonal skills.
Stackforce AI infers this person is a Customer Experience Specialist with a strong foundation in Digital Marketing.

Contact

Skills

Core Skills

Customer ExperienceProblem SolvingCustomer Satisfaction

Other Skills

Soft SkillsWorkable SolutionsCommunicationCustomer ServicePresentation SkillsPassionate about WorkCreative Problem SolvingGoogle AdsGoogle AnalyticsBloggingDigital MarketingWordPressCommerceCommercialInterpersonal Skills

Experience

1 yr 2 mos
Total Experience
1 yr 2 mos
Average Tenure
1 yr 2 mos
Current Experience

Zomato

3 roles

Social Media Escalations & SOS specialist

Aug 2025Present · 9 mos

HOV Associate

Promoted

Mar 2025Present · 1 yr 2 mos

  • • Concierge Large Orders
Soft SkillsWorkable SolutionsCustomer ExperienceProblem Solving

Customer Delight Associate

Dec 2024Feb 2025 · 2 mos

CommunicationCustomer ServiceCustomer Satisfaction

Education

Shri Shikshayatan College

Jan 2021Jan 2024

Internshala Trainings

Digital Marketing Certification Course — Digital Marketing

Shri Shikshayatan College

St. Joseph’s Convent

Higher Secondary — Commerce

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