Ankita Mahanty

Operations Associate

Bengaluru, Karnataka, India4 yrs 8 mos experience

Key Highlights

Proven expertise in digital marketing and Google Ads management.
Strong communication skills with a focus on customer service.
Demonstrated ability to exceed productivity standards.

Stackforce AI infers this person is a Digital Marketing Specialist with strong capabilities in payroll and customer relations.

Contact

Skills

Core Skills

Payroll ManagementDigital MarketingCustomer RelationsAccount Management

Other Skills

Payroll ServicesPayroll TaxesProblem SolvingGoogle AdsSEOConversion TrackingCommunicationCustomer ServiceSupervisory SkillsTeam ManagementPayroll AnalysisFunctional SpecificationsInterpersonal CommunicationRisk ManagementAnalytic Problem Solving

About

Dedicated and self driven individual striving towards excellence in every field I pursue. I am an extrovert and have developed the art of communicating and learning from Mentors and seniors! I educate , refine and drive myself to be a better person !

Experience

4 yrs 8 mos

Total Experience

1 yr 4 mos

Average Tenure

1 yr 3 mos

Current Experience

Walmart

Payroll Specialist

Feb 2025 – Present · 1 yr 3 mos · India · On-site

Payroll ServicesPayroll TaxesPayroll Management

Cognizant technology solutions

Technical solutions Implementation Specialist/Senior Process associate

Sep 2023 – Oct 2025 · 2 yrs 1 mo · India · Hybrid

Results driven digital marketing professional with expertise in managing Google Ads campaigns, SEO and conversion tracking. Proven track record of optimizing performance across CMS platforms including WordPress, Shopify , Adobe. Managed all client inquiries through resolution for the enhancement of their campaigns.

Problem SolvingGoogle AdsDigital Marketing

Think and learn private limited

Product Expert (Executive)

Jun 2022 – Jul 2023 · 1 yr 1 mo · Bengaluru, Karnataka, India · On-site

Aided in providing parents with an optimum solution, keeping the Process and parameters in mind. Provide technical support and handle escalations to all consumers.
Monitored the issue logs raised by the customers and reviewed each issue log, handled more than 15% of quota daily, exceeding the company’s productivity standards by 25%.

CommunicationCustomer ServiceCustomer Relations

Ttec

Associate

Jun 2021 – May 2022 · 11 mos · Ahmedabad, Gujarat, India · On-site

Based on the analysis, Account management by deciding the selling limits to be added to the profile. Provided Insights to buyers and sellers to manage their accounts to get good profit.
Provided customers with effective ways to resolve complaints and service issues by effectively communicating their concerns.
Provided detailed information on more than 15 products and service options so customers could make informed purchase decisions.

Supervisory SkillsTeam ManagementAccount Management