Noorul Hasan

Business Development Executive

Mumbai, Maharashtra, India17 yrs experience

Highly Stable

Key Highlights

Proven track record in sales and customer experience.
Strong ability to build trusting relationships with clients.
Expertise in analyzing sales data for performance improvement.

Stackforce AI infers this person is a Sales Professional with expertise in Customer Experience within the Consumer Electronics industry.

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Skills

Core Skills

SalesCustomer Experience Design

Other Skills

Project ReviewsCustomer Relationship Management (CRM)Product DemonstrationConsumer ResearchCustomer SatisfactionTeam CollaborationTrusting RelationshipsHelping Clients SucceedIT Security Policies & ProceduresSales StrategyGoal SettingBrand StrategyProduct EvaluationsProduct LaunchRelationship Building

Experience

17 yrs

Total Experience

7 yrs 9 mos

Average Tenure

1 yr 5 mos

Current Experience

Samsung india

Sales Consultant

Dec 2024 – Present · 1 yr 5 mos

Supported internal teams during product launches by ensuring that customers have access to relevant information about new features or changes being made available. Investigated consumer opinions in collaboration with marketing teams, pollsters and statisticians. Assisted in designing processes for measuring success against established goals related to improving client experience. Provided guidance and advice to clients on how to improve their customer service experiences. Assisted in the design of customer feedback surveys to identify areas of improvement. Analyzed sales data to understand product performance and identify areas for improvement. Answered customer inquiries regarding product features, pricing, and availability. Conducted product demonstrations to highlight features and benefits.

SalesCustomer Experience DesignProject ReviewsCustomer Relationship Management (CRM)Product Demonstration

Lg electronics india pvt ltd

Salesperson

Aug 2014 – Dec 2024 · 10 yrs 4 mos

Analyzed sales data to understand product performance and identify areas for improvement. Answered customer inquiries regarding product features, pricing, and availability. Conducted product demonstrations to highlight features and benefits. Maintained up-to-date knowledge of store merchandise and policies. Adapted sales strategies based on customer interactions and feedback to improve results. Developed trusting relationships with customers by making personal connections. Worked with fellow sales team members to achieve group targets. Maintained a positive work environment that promoted collaboration between team members. Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth. Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions. Established clear expectations for employees, providing guidance when needed.

SalesCustomer SatisfactionTeam CollaborationTrusting Relationships

Max new york life insurance

2 roles

Team Lead

Promoted

Apr 2010 – Jul 2014 · 4 yrs 3 mos

Developed trusting relationships with customers by making personal connections. Helped customers find specific products, answered questions, and offered product advice. Maintained knowledge of sales and promotions, return policies and security practices.

Trusting RelationshipsSales