Pulkit Singal

CEO

Bengaluru, Karnataka, India5 yrs 3 mos experience

Key Highlights

Led transformative projects in e-commerce supply chain.
Achieved significant revenue growth through strategic initiatives.
Expert in urban planning with a focus on citizen-centered governance.

Stackforce AI infers this person is a Supply Chain and Urban Planning expert with a strong focus on e-commerce and operational efficiency.

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Skills

Core Skills

Supply Chain ManagementProgram ManagementStrategic Planning For GrowthDigital MarketingProcurementUrban Planning

Other Skills

Supply Chain OptimizationSupply Chain OperationsData AnalyticsLeadershipMachine LearningQuality ControlTeam LeadershipRevenue & Profit GrowthCustomer ExperienceMarket AnalysisProduct StrategyRevenue GrowthStrategic PlanningSupply Chain DesignMarket Research

About

In today’s fast-evolving landscape, businesses must continuously transform to stay competitive. My passion lies in driving these transformations through data, innovation & strategic execution. Currently, I am a Senior Program Manager at Zepto, leading speed charter for dark store design & operations. Previously, worked in Flipkart, leading strategy, cross-functional execution, and growth initiatives in the e-commerce & after-sales services domain. I am an MBA grad from the Indian Institute of Management, Kashipur (IIM). Outside of work, I am an endurance athlete, currently training for my first 100K ultra-marathon.

Experience

5 yrs 3 mos

Total Experience

2 yrs 2 mos

Average Tenure

11 mos

Current Experience

Zepto

Senior Manager - Supply Chain Strategist

May 2025 – Present · 11 mos

I own the design and execution of productivity related tracks in the darkstore:
→ Auto Rostering: Designed & deployed ML-based roster system with grievance workflows, live across all 1,000+ stores
→ Incentive Architecture: Proposed & own end-to-end incentive system for 30K+ workforce across 4 role types; reduced absenteeism by 37%
→ Quality Control: Introduced dynamic QC process across 300+ stores; reduced customer defects by 50%
→ Planogram: Led 4 managers & 20 TLs to scale planogram execution across 700+ stores

Supply Chain OptimizationSupply Chain OperationsProgram ManagementData AnalyticsLeadershipSupply Chain Management

Flipkart

2 roles

Manager - Growth & Strategy

Promoted

Jul 2023 – May 2025 · 1 yr 10 mos · Bengaluru, Karnataka, India · On-site

📌 Program Management
> Leading the end-to-end execution for default warranty program on mobiles, electronics & white goods
> Launched low-value insurer-backed warranty plans (D2C channel), resulting in 22% incremental GMV
> Ownership of repair analytics, preparing KPIs & dashboards to improve operational efficiency
📌 Strategy
> Conducted market sizing, benchmarking & forecasted 2x revenue growth for 2025 in offline channels for warranty programs
> Crafted a media strategy; delivered 90% growth on LinkedIn (JF1) & 7mn views across PRs
> Identified CVP for On-Demand Services, leading to ~2x spike in daily orders

Program ManagementStrategic Planning for GrowthRevenue & Profit GrowthCustomer ExperienceMarket Analysis

Management Trainee

Jun 2022 – Jun 2023 · 1 yr · Bengaluru, Karnataka, India · On-site

📌 Supply Chain Design, Flipkart Health+
> Improved metro delivery speeds by ~30% and reduced pan-India breaches by 90%+ through network redesign and optimizations
> Created an omnichannel, multi-modal logistics strategy to cut costs per shipment
> Designed a drone-based medicine delivery network for Kolkata.
📌 Sell-side, Mobile Accessories
> Drove GMV through vernacular marketing campaigns
> Enhanced catalog quality & search accuracy using GPT
> Led market research through consumer surveys & focussed group discussions for the category

Supply Chain DesignMarket ResearchDigital MarketingData AnalyticsPython (Programming Language)Supply Chain Management

Noon

Summer Intern

Apr 2021 – Sep 2021 · 5 mos · Dubai, United Arab Emirates

Using the historical spend data (25k+ line items), prepared the catalogue for Manpower, IT, and other categories. Developed Power BI dashboard to monitor spends and automate the spend analytics. Also, analyzed supplier contracts to create a Supplier Management System for UAE & KSA region.

Data AnalyticsProcurementMarket AnalysisMicrosoft Power BI

R-tech infra associates

Associate Consultant

Dec 2018 – Jun 2020 · 1 yr 6 mos · Greater Jaipur Area

Worked on multifaceted projects of urban & regional planning and real estate, involving aspects such as liaising with clients for project approval, commissioning and project preparation, coordinating with subject matter experts.
As an Urban Planner, I have Contributed to the Sub-Regional Plan for Bharatpur District as an Urban Planning expert; Have led a team (5 members) for preparation of Zonal Development Plans of major cities across Rajasthan; Identified and evaluated change of land use proposals for two sites (for development of stadium and for development of textile convention center) in Rajasthan.
With a passion towards citizen-centered initiatives to strengthen urban local governance, I have also led a diversified team of urban planners, designers and programmers in launching an e-governance initiative for District Administration, Bikaner.

Urban PlanningProject ManagementStakeholder ManagementSpatial Analysis

Deutsche gesellschaft für internationale zusammenarbeit (giz) gmbh

Intern

May 2017 – Jul 2017 · 2 mos · Greater Delhi Area

Sustainable Environment-friendly Industrial Production Project - GIZ India

Spatial AnalysisCommunication

Town and country planning department, government of goa

Intern

May 2016 – Jul 2016 · 2 mos · Panjim, Goa

Worked on creation of Spatial Data Infrastructure for the state of Goa.
As well as worked on the project of Eco-Sensitive Zones (ESZ) of Goa. As a team we were responsible to suggest proposals and identify such areas which are critical to environment (as per guidelines). Personally, I worked on area demarcation for ESZ.

Spatial AnalysisCommunication