Ashmeet Bhatti

Business Development Executive

Bengaluru, Karnataka, India12 yrs 8 mos experience

Key Highlights

  • 13 years of experience in B2B SaaS.
  • Expert in GTM strategy and sales enablement.
  • Proven track record in driving customer success.
Stackforce AI infers this person is a SaaS expert with a strong focus on customer success and go-to-market strategies.

Contact

Skills

Core Skills

Sales EnablementGo-to-market StrategyGtm Program Design & ExecutionCross-functional OrchestrationCustomer Enablement LeadershipStrategic Okr AdvisoryCustomer SuccessProgram Execution & Process Design

Other Skills

Sales Plays & Pipeline AccelerationField Readiness & EnablementGTM Program ExecutionStakeholder & Leadership AlignmentSales Enablement StrategyStrategy FormulationStrategy ExecutionReadiness & Adoption ProgramsVoice of Customer (VoC) InsightsField EnablementSales Plays & MotionsFacilitationVoice of Customer (VoC) & InsightsValue Messaging & PositioningHigh-Impact Workshops

About

Business operator and GTM leader with 13 years in B2B SaaS, an MBA in Strategy & Leadership, and experience driving growth, customer outcomes, and cross-functional initiatives across APAC. I thrive in high-growth, early-stage and scale environments where problems are unstructured and solutions require first-principles thinking, fast execution, and close collaboration across Sales, Customer Success, and Operations. At Confluent, I am helping scale our flagship sales play across APAC (85%+ adoption, $2.5M pipeline in the first month), building a Content Centre of Excellence covering battlecards, talk tracks, and pitch decks, and drove measurable lift in seller engagement. I am also leading pipeline diagnostics uncovering mid-funnel conversion gaps and designing acceleration sprints. Earlier at Microsoft (Viva Goals), I helped built enterprise adoption programs, orchestrated cross-sell motions, and influenced product roadmaps through customer insights. Across roles, I’ve created playbooks, OKR systems, and operating cadences that make strategy executable and scalable. Core strengths include cross-functional problem solving, sales acceleration, GTM programs, customer success strategy, partnerships, business metrics and dashboards, and stakeholder alignment across regions. Curious, execution-driven, and comfortable with ambiguity, I focus on turning CEO vision into repeatable GTM engines and measurable business outcomes.

Experience

12 yrs 8 mos
Total Experience
2 yrs 1 mo
Average Tenure
2 yrs
Current Experience

Confluent

Sales Acceleration & Enablement Business Partner

Jun 2024Present · 1 yr 11 mos · Bengaluru, Karnataka, India · Remote

Sales Plays & Pipeline AccelerationField Readiness & EnablementGTM Program ExecutionStakeholder & Leadership AlignmentGo-to-Market StrategySales Enablement Strategy+3

Microsoft

Program Manager, Customer Experience & Enablement strategy

Oct 2021Jun 2024 · 2 yrs 8 mos · Bangalore Urban, Karnataka, India · Remote

  • Supported go-to-market and customer adoption programs for Viva Goals across select enterprise accounts.
  • Coordinated cross-functional stakeholders (sales, CS, product) to drive deployment readiness and usage activation.
  • Facilitated OKR onboarding and working sessions for customer teams to improve tool adoption and operating cadence.
  • Captured structured customer feedback and relayed insights to product for roadmap consideration.
  • Contributed to pre-sales enablement efforts through OKR education sessions and solution alignment discussions.
GTM Program Design & ExecutionCross-Functional OrchestrationReadiness & Adoption ProgramsVoice of Customer (VoC) InsightsField EnablementSales Plays & Motions+1

Ally.io

Customer Enablement & OKR Consultant

Jun 2021Oct 2021 · 4 mos · Bengaluru, Karnataka, India · Remote

  • Built and led strategic programs from the ground up to accelerate deployment, adoption, and measurable outcomes across enterprise accounts.
  • Designed customer enablement playbooks and feedback programs to shape product roadmap, strengthen onboarding, and drive sustained value.
  • Led OKR and customer-enablement workshops with C-suite and L-1 leaders, driving alignment, execution discipline, and adoption at scale.
  • Advised executives and teams on OKR methodology, improving goal clarity, operating rhythms, and enterprise-wide performance.
Cross-Functional OrchestrationVoice of Customer (VoC) & InsightsValue Messaging & PositioningCustomer SuccessCustomer Enablement LeadershipStrategic OKR Advisory+3

Hiver

Customer Success Manager

Jul 2019Jun 2021 · 1 yr 11 mos · Bangalore Urban, Karnataka, India

  • Customer Success with program management:
  • Co-led Hiver's pricing strategy and account grandfathering, doubling prices across key segments while improving retention and MRR through structured value communication.
  • Built customer lifecycle playbooks that improved onboarding, adoption, and renewal hygiene; directly reduced churn and strengthened expansion readiness.
  • Designed and implemented portfolio-wide engagement programs, improving usage maturity and driving account growth across SMB and mid-market segments.
  • Led deployment and adoption of Hiver’s internal CS platform, creating consistent onboarding workflows and establishing repeatable operating rhythms for CSMs.
  • Partnered with Product, Sales, and Support to align customer insights, shape roadmap inputs, and remove friction across the post-sales customer journey.
Customer Enablement ProgramsValue Messaging & PositioningLifecycle Playbook DevelopmentOnboarding & Adoption FrameworksVoice of Customer (VoC) InsightsCross-Functional Collaboration+3

Jifflenow

Customer Success Senior Specialist

Nov 2016Jul 2019 · 2 yrs 8 mos · Bengaluru Area, India

  • Led on-site customer success and training enablement for key accounts like Nokia, VMware, and Cisco at MWC Barcelona 2019 ensuring successful event.
  • Customer Success for Key Strategic Accounts like Nokia, Dell EMC, VMware, Cisco.
Goal SettingCustomer SuccessCommunicationLeadershipRequirements AnalysisCustomer Experience Management

Kayako

Customer Success Manager

Jun 2012Jul 2015 · 3 yrs 1 mo · Jalandhar Area, India

Customer SuccessTeam Building

Education

Deakin University

Master of Business Administration - MBA — Strategy and Leadership

Mar 2022Apr 2024

Thapar Institute of Engineering & Technology

Bachelor of Engineering - BE — Computer Engineering

Jan 2008Jan 2012

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