Kapil Wadhwa (CSM) — CEO
Pragmatic IT Delivery Management professional with a well-earned reputation for strong work ethic, approachability and consistent commitment to team leadership and innovation. Adept at building strong relationships with global C-level management. Proactively drives service level management to meet or exceed quality of service commitments. Proven track record of 18+ years for successful program & project management, executive and organizational leadership, ITIL based service management, and transition & transformation services. Building & Leading highly motivated teams Specialized in driving Service Innovation, Operational Improvements and Process Improvements projects/initiatives Specialties: IT Operations Management, Application Support, Project Management, Infrastructure Management, People Management, Problem Management, Incident Management, Change Management & Vendor Management.
Stackforce AI infers this person is a seasoned IT Delivery Management professional with expertise in service management and operational excellence.
Location: Gurgaon, Haryana, India
Experience: 25 yrs 4 mos
Skills
- Project Management
- It Operations Management
- Service Delivery
Career Highlights
- 18+ years of successful program and project management.
- Expert in ITIL-based service management and operational improvements.
- Proven ability to lead and motivate high-performing teams.
Work Experience
Ibm Pvt India Limited
DGM - IT Solutions and Transitions (6 yrs)
IBM India Private Limited
Sr Service Delivery Manager (5 yrs 5 mos)
Service Delivery Manager (8 yrs 10 mos)
Global Change Manager (5 yrs 11 mos)
GE Capital
Assistant manager (5 yrs 8 mos)
NIIT Limited
Senior Faculty Member and Sr. Systems Engineer (6 mos)
Education
MBA at Symbiosis Institute of Management Studies
B Com at Maharshi Dayanand University
Senior secondary at Kendriya Vidyalaya
