Gaurav Choubisa

Operations Associate

Udaipur, Rajasthan, India7 yrs 10 mos experience

Highly Stable

Key Highlights

5+ years in last-mile delivery and supply chain.
Expert in optimizing delivery operations and KPIs.
Skilled in data analysis using Power BI and Tableau.

Stackforce AI infers this person is a last-mile delivery and supply chain operations specialist with a strong focus on data analytics.

Contact

Skills

Core Skills

Last-mile DeliveryOperations ManagementDark Store OperationsInventory ManagementSupply Chain Management

Other Skills

Operational AnalysisData AnalyticsRoute OptimizationKPI MonitoringMicrosoft ExcelMicrosoft Power BIMicrosoft OfficeCustomer ServiceManagementCustomer ExperienceMicrosoft PowerPointWarehouse OperationsStatutory Accounting Principles (SAP)Website Planning and Creation on WordpressGoogle Adwords

About

Operations professional with 5+ years of experience in last-mile delivery, supply chain, and team leadership. I specialize in improving KPIs, optimizing routes, enhancing rider performance, and ensuring smooth delivery operations. Skilled in data analysis (Excel/MIS/Power BI/Tableau) and problem-solving with a strong focus on efficiency and customer experience. Open to opportunities in last-mile operations, logistics management, and data analytics roles in central operations.

Experience

7 yrs 10 mos

Total Experience

1 yr 10 mos

Average Tenure

7 mos

Current Experience

Meesho

Area Manager Last Mile

Oct 2025 – Present · 7 mos · Udaipur · On-site

Managed daily last-mile delivery operations across assigned pin codes with a focus on timely deliveries and high service levels.
Monitored key KPIs (ODA %, OC %, TAT, RTO %, Rider Productivity) and drove continuous performance improvements.
Led and supervised delivery associates and field teams, ensuring compliance with Valmo SOPs and quality standards.
Handled NDR cases, customer escalations, and ensured quick resolution to reduce defects and order losses.
Optimized route planning, rider allocation, and daily capacity to improve efficiency and reduce operational costs.
Ensured accurate shipment reconciliation, audits, and proper handling of undelivered/return shipments.
Coordinated with cross-functional teams (hub, mid-mile, linehaul) for seamless operational flow.
Used data and MIS reports to identify gaps, implement action plans, and enhance overall last-mile performance.

Operational AnalysisData AnalyticsRoute OptimizationKPI MonitoringLast-Mile DeliveryOperations Management

Zepto

2 roles

Shift Incharge

Jan 2025 – Oct 2025 · 9 mos · Udaipur, Rajasthan, India · On-site

As Store Incharge at Zepto (Kiranakart Technologies Pvt. Ltd.), responsible for managing end-to-end dark store operations, ensuring timely and accurate order fulfillment. Led a team of pickers, packers, and delivery staff across multiple shifts while maintaining high productivity and adherence to SOPs. Oversaw inventory accuracy through regular audits, shrinkage control, and stock management. Monitored KPIs like TAT, order accuracy, and fulfillment rate. Ensured compliance with safety and hygiene standards, coordinated with central teams for replenishment, handled daily reporting and issue resolution, and trained new team members to maintain operational efficiency and service quality.

Operational AnalysisMicrosoft ExcelDark Store OperationsInventory Management

Project Associate

Nov 2024 – Jan 2025 · 2 mos · Udaipur, Rajasthan, India · On-site

Worked as Project Associate at Zepto, leading the setup and development of newly acquired real estate properties to meet operational readiness. Coordinated with contractors, vendors, and internal teams to ensure timely execution aligned with company layout standards. Monitored on-site progress, managed quality checks, and ensured adherence to safety protocols and local regulations. Played a key role in project planning, issue resolution, and ensured smooth handover of properties within deadlines and budget. Enabled seamless operational transitions for dark store launches by aligning infrastructure with business requirements.