Sep 2022 – Mar 2023 · 6 mos · Gurugram, Haryana, India

• Led global TA sourcing strategies across APAC, EMEA, and U.S. markets.
• Managed, trained, and evaluated recruiting teams to ensure consistent delivery and performance excellence.
• Partnered with leadership to anticipate future workforce needs and advise on recruiting strategies aligned with long-term business goals.
• Drove diversity hiring initiatives, ensuring inclusive talent pipelines across all functions.
• Represented the organization at recruitment events and hosted hiring drives to strengthen employer brand awareness.
• Tracked and analyzed key recruitment metrics such as time-to-hire, source-of-hire, and pipeline health to optimize performance.
• Increased direct hiring by strengthening in-house sourcing capabilities and reducing dependency on external vendors.
• Built and maintained long-term strategic relationships with candidates, hiring managers, and external partners.
• Led hiring transitions and stakeholder management across APAC, EMEA, and U.S. regions.
• Contributed to transition planning and long-term talent build strategies for global teams

Apr 2021 – Sep 2022 · 1 yr 5 mos · Gurugram, Haryana, India

• Led Pan-India recruitment for the HTO vertical, supporting rapid business growth and scale.
• Expanded operations from 8 to 40 cities, enabling nationwide presence and workforce readiness.
• Managed recruitment and business expansion for HTO franchisees, onboarding 130+ employees.
• Delivered end-to-end recruitment support to high-profile, diverse clients, ensuring access to top talent.
• Owned the complete recruitment lifecycle—from sourcing strategy and candidate engagement to offer negotiation and onboarding.
• Strengthened niche hiring through targeted networking and recruitment initiatives.
• Successfully closed 1,400+ Field Operations Staff (FOS) and 85+ senior-level roles.
• Acted as a strategic HR partner to business leaders, providing guidance on people, performance, and workforce decisions.
• Analyzed HR trends and metrics in partnership with HR teams to develop scalable solutions, programs, and policies.
• Managed complex employee relations cases, including investigations and resolution, ensuring fairness and compliance.
• Conducted regular business reviews and weekly stakeholder meetings to align HR and business priorities.
• Ensured compliance with labor laws and regulatory requirements, reducing legal and operational risk.
• Partnered closely with the legal team on employee relations, policy interpretation, and compliance matters.
• Provided performance management support, including coaching, counseling, career development, and disciplinary actions.
• Worked closely with leaders and employees to improve engagement, morale, productivity, and retention.
• Offered clear HR policy guidance and interpretation to ensure consistent application across regions

Sep 2018 – Apr 2021 · 2 yrs 7 mos · Gurgaon, India

• Developed and executed HR strategies, policies, and practices aligned with business objectives.
• Drove initiatives to improve and monitor employee productivity and overall workforce effectiveness.
• Designed and managed compensation and benefits structures, ensuring compliance and market competitiveness.
• Led employee wellness programs and strengthened employee–employer relations to improve engagement.
• Assessed workforce requirements and evaluated staffing needs across functions.
• Oversaw end-to-end recruitment, including sourcing, interview coordination, offer management, and onboarding.
• Managed Pan-India hiring for Sales and Collections roles at scale.
• Handled complete employee lifecycle management, from onboarding to exits.
• Managed vendor relationships, including staffing agencies, search firms, and campus placement partners.
• Represented the organization at career fairs and industry conferences to attract top talent.
• Ensured recruitment processes and assessments complied with state and federal labor regulations.
• Partnered with hiring managers to create and maintain structured recruitment and interview plans.
• Served as ATS Administrator, providing training, system support, and process optimization for stakeholders.
• Delivered key hiring analytics and reports, including time-to-fill, requisition aging, source tracking, referrals, new hires, and EEO metrics.
• Educated employees on company benefits, HR policies, and procedures.
• Revamped and managed the employee referral program, driving higher participation and quality hires.
• Led special HR technology initiatives, including ATS upgrades, background verification implementation, and pre-employment assessment tools.
• Partnered closely with Heads of Departments on succession planning and people management initiatives