Jan 2018 – Present · 8 yrs 4 mos

• As Vice President and Head, HR, South East Asia, Oceana & India at Ericsson since January 2018, responsible of leading HR strategy across markets such as India, Australia, New Zealand, Indonesia, Singapore, Malaysia, Thailand, Vietnam, Myanmar, Philippines, and Bangladesh. In my current role, I am leading an HR team of 60 resources spread over more than 15 countries & driving the HR strategy across the geography with around 9000 employees. She collaborates with Business Leaders in developing and implementing benchmark Human Resources Practices that inspire employees to achieve outstanding business results.

Apr 2014 – Jan 2018 · 3 yrs 9 mos

• I served as the Vice President and Head of HR Global Operations at the enterprise level for over four years. During my tenure, I led a global team of over 600 professionals distributed across 50+ countries and six major service centers, providing HR Shared Services from six centers located in Dallas, Madrid, Stockholm, Manila, New Delhi, and Beijing. My responsibilities spanned the entire spectrum of HR processes, including Total Rewards, Talent Management, Learning and Development, Talent Acquisition, Workforce Planning, and support for Analytics & HRIT Systems. Additionally, I managed core processes such as Payroll, Benefits, International Mobility, and the Global HR Help Desk.
• Under my leadership, the team managed a P&L of USD 44 million while undergoing continuous scope expansion. This highly awarded team achieved recognition from SSON for Best Process Innovation and Best Shared Services Team and recently attained CMMI level 3 certification. We also embraced digitalization through the implementation of Robotics, Automation, and Artificial Intelligence to enhance our operations.

Jul 2010 – Mar 2014 · 3 yrs 8 mos

• My initial role at Ericsson was to head the HR function for the Global Service Delivery Center, where I was tasked with building it as a separate legal entity. This entity evolved into a leading ICT organization characterized by the seamless integration of IT, Telecom, and R&D competencies, expanding its employee base from over 1,000 to more than 15,000 across multiple locations in India. I successfully transformed the culture from a pure-play telecom focus to a broader ICT orientation, alongside refining policies and people practices. We achieved an attrition rate of less than 10% for four consecutive years, due in part to implementing some of the industry's best people practices. I also established a robust system capable of hiring and onboarding over 1,000 employees monthly, fostering a learning culture where 70% of employees became certified.