Rishi Bhatnagar

CEO

Kanpur, Uttar Pradesh, India15 yrs 1 mo experience

Most Likely To SwitchHighly Stable

Key Highlights

Proven leadership in managing large sales teams.
Expertise in developing effective sales strategies.
Strong track record in team motivation and performance management.

Stackforce AI infers this person is a seasoned professional in the telecommunications sector with a focus on sales and team management.

Contact

Skills

Core Skills

Team ManagementBusiness DevelopmentChannel Sales

Other Skills

Team LeadershipStrategic PlanningPerformance ManagementCommunication and CoordinationMotivation and RecognitionChannel StrategyDistribution Channel ManagementChannel Relationship ManagementChannel Partner DevelopmentChannel PartnersDirect SalesCustomer ServiceSales ManagementMarket ResearchMarket Analysis

About

Experienced with a demonstrated history of working in the telecommunications industry. Skilled in Team Motivation, Customer Service, Sales & Distribution, Business Development, Business Strategy, Channel sales and Channel Development.

Experience

15 yrs 1 mo

Total Experience

3 yrs 9 mos

Average Tenure

7 yrs 7 mos

Current Experience

Samsung india

2 roles

ZSE

Promoted

Jul 2025 – Present · 10 mos

Roles and Responsibilities
Team Leadership
Lead and manage a team of 8+ Area Sales Executives (ASEs) and more than 260 SEC's
Assemble a team with the right mix of skills and experience to achieve sales goals.
Create an inspiring, collaborative team environment that fosters open communication.
Strategic Planning:-
Develop and implement strategies for the team to achieve sales targets and business objectives.
Assign clear, achievable tasks to team members, including self-directed responsibilities.
Set realistic timelines for task completion and ensure alignment with organizational goals.
Performance Management:-
Monitor and oversee daily operations of the sales team to ensure smooth execution.
Track and report on team performance metrics to upper-level management.
Identify training needs, deliver coaching, and support continuous development of team members.
Communication and Coordination:-
Maintain regular, transparent communication with upper management about progress and challenges.
Actively listen to team members’ feedback to resolve issues and conflicts promptly.
Facilitate collaboration and knowledge sharing within the team.
Motivation and Recognition:-
Recognize and reward high performance and notable achievements.
Encourage creativity, innovation, and calculated risk-taking within the team.
Organize and promote team-building activities to strengthen cohesion and morale.

Team LeadershipStrategic PlanningPerformance ManagementCommunication and CoordinationMotivation and RecognitionTeam Management+1

ASE

Oct 2018 – Jul 2025 · 6 yrs 9 mos

Handling 60+ SEC.
Assemble team members with a combination of skills required to accomplish goal.
Develop a strategy by which team members can use to reach the goal.
Assign tasks to team members including those that he/she will manage.
Determine completion timeline and monitor progress to ensure target is on track.
Communicate progress to upper level management.
Create an inspiring team environment with an open communication culture.
Oversee day-to-day operation.
Monitor team performance and report on metrics.
Discover training needs and provide coaching.
Listen to team members’ feedback and resolve any issues or conflicts.
Recognize high performance and reward accomplishments.
Encourage creativity and risk-taking.
Suggest and organize team building activities.

Channel SalesChannel StrategyTeam Management

Vivo smartphone

Terminal Supervisor

May 2017 – Oct 2018 · 1 yr 5 mos · Moradabad Area, India

Handling 15+ VBA (Vivo Brand Advisor)
Motivate and inspire team members.
To manage sale in & out in defined market.
Maintain MIS, Daily Reports, Trade Schemes, Competition Data, Market Trends etc.
Provide Team Members attendance on daily basis.
Develop team members.
Facilitate problem solving and collaboration.
Monitor Team Members performance and Maintain healthy group dynamics.
Assure that the team members have the necessary education and training of the product.
Recognize and celebrate team and team member accomplishments and exceptional performance.

Freecharge

Team Leader

Jan 2017 – Feb 2017 · 1 mo · Lucknow Area, India

Handled 15+ BDE's (Business Development Executive)
Do daily meeting with BDE's to let them about new features and changes and motivate to expansion of the assigned area.
Allocating jobs and workloads to individual staff members based on their ability.
Implements new initiatives and making sure all staff understand them.
Managing Inventory Management & control for BDE's.
Giving prompt and accurate information on individual staff member performance.
Making sure all tasks given to staff are done on time and to the required standard.
Ensuring a clean, safe and friendly working environment for all team members.
Ensuring that there is a certain level is slack in the system to cover busy periods.
Managing any staff sickness levels and organising the necessary cover.
Making sure that Health & Safety rules are strictly followed by all team members.
Establishing team and staff targets as a reflection of the company objectives.
Providing accurate information to senior managers on key issues.

Vodafone

Customer Support Executive

Oct 2015 – Dec 2016 · 1 yr 2 mos · Moradabad Area, India

Handled 44 agents and 3 distributors.
Ensure to do UTA, UAA & RTT targets from every agent and increase the business.
Do monthly 2-3 activity to enroll more customers in M-Pesa and tell them the benefits of Mpesa.
Do time by time meeting with agents and team to let them about new features and changes.
To achieve 100% targets against estimate set by the company.
To make profitable each channel partner of the company.
Responsible for expansion of the assigned area.
Inventory management & control.
To manage sell in & out in defined market.
Aggressively drive sales in the market place implement & run all sales programme, market study & competition analysis.
Maintain MIS, Daily Reports, Trade Schemes, Competition data, market trends etc.