Jun 2024 – Mar 2025 · 9 mos · Delhi, India · On-site

Sep 2023 – May 2024 · 8 mos · Hyderabad, Telangana, India

Apr 2023 – Jun 2023 · 2 mos · Hyderabad, Telangana, India · Hybrid

• Deliver the end-to-end case management of transactions in HR Services Administration for one of the following teams:
• Onboarding team – involving Contract release; SAP Hire – Experienced hires, Managed Contractors Hires, EDC Hires, DIJV Hires, Overseas Hires; Current Employee Screening, etc.
• Transactions team – related to references, updating SAP records, employee benefits, etc.
• Deliver excellent service and ensure service level agreements are met by supporting the team in achieving KPIs and SLAs and escalate potential non achievement to the team leader.
• Operate utilizing software such as ServiceNow to give the best experience for our new joiners.
• Ensure work is completed independently with minimal supervision, in a timely manner, including data integrity/maintenance within the case management system.
• Identify process issues/opportunities for improvement and raise with the Assistant Manager to ensure efficient ways of working.
• Prepare for internal quality audits and present artifacts to identify gaps and take
• corrective actions.
• Administer and manage HRIS (Human Resources Information System) platforms and other HR software used in the staffing industry.
• Maintain strong relationships with clients, candidates, and external partners to foster positive and productive collaborations.

Mar 2022 – Apr 2023 · 1 yr 1 mo · Delhi, India

• Collaborating with three different segments of business – HRBP
• Supervising 200+ manpower, their grievances, engagement activities, referring complex and/or sensitive matters to the appropriate staff, managing employee payroll, benefits, and compensation;
• Plan and implement recruitment and induction schedules to have manpower available on time and of the desired quality.
• Maintain prompt and accurate update of records to ensure timely and error free disbursement of employee dues.
• Ensure prompt follow up and attendance of all litigation matters to ensure nil loss of cases due to non-attendance.
• Understand stakeholders’ business model, competencies, key deliverables and
• provide support.
• Processing offer, relieving, increment letters and other duties as assigned.
• Recruits, Interviews, Onboarding of new joiners and collaborates with departmental managers to understand skills and competencies required for openings.
• Execute human resource programs including attendance and leaves; exit management; disciplinary matters; disputes and investigations; performance and talent management; productivity and recognition.
• Collaborate with finance and payroll teams to ensure accurate and timely processing of employee compensation, benefits, and invoices.
• Assist in developing and implementing HR policies, procedures, and best practices to enhance efficiency and compliance.
• Stay updated on relevant labor laws and industry trends to ensure adherence to legal and ethical standards.

Aug 2020 – Feb 2022 · 1 yr 6 mos

May 2019 – Jul 2019 · 2 mos

• Sourcing, screening, bulk-hiring, taking interview (walk-in, virtual, telephonic) offer letters, relieving letters, increment letters.
• Monitor internal HR systems and databases. Maintaining master sheet in MS Excel.
• Exposure in payroll, dashboard, employee on-boarding, orientation and exit process.
• Address employees' queries during the entire employee life-cycle.
• Compliance & Grievance Handling.
• End- to – End recruitment, HRIS management.
• Conduct trainings and learning for new projects and growth.