Divyansh Gupta

Business Development Executive

Bengaluru, Karnataka, India6 yrs 6 mos experience
Most Likely To SwitchAI Enabled

Key Highlights

  • Proven track record of exceeding sales targets
  • Expertise in driving customer success in SaaS
  • Strong relationships with C-level executives
Stackforce AI infers this person is a SaaS sales and customer success expert with a strong focus on B2B relationships.

Contact

Skills

Core Skills

Account ManagementSoftware SalesCustomer Success ManagementSales ManagementBusiness Development

Other Skills

Sales Cycle ManagementSalesforceCustomer Relationship ManagementPerformance Metrics AnalysisStakeholder CommunicationCustomer ManagementRenewalsCross-functional CollaborationCustomer ExperienceC-Level EngagementCustomer Health MonitoringConsultative Sales StrategyOnboarding CoordinationSales Team ManagementSales Reporting

About

With an MBA in Marketing from the International School of Business & Media. I am passionate about driving customer success and fostering meaningful partnerships, leveraging my expertise in SaaS and digital services sales. I manage a substantial book of business and sell Rippling products named accounts. I formulate a comprehensive value framework and cultivate influential advocates across various business units. I have a proven track record of overachieving sales targets, securing upsell and cross-sell opportunities, and winning multiple accolades. I also contribute to the team performance, keeping track of key metrics and sharing best practices. My goal is to deliver value to my customers and help them achieve their digital transformation objectives.

Experience

6 yrs 6 mos
Total Experience
1 yr 5 mos
Average Tenure
2 yrs 1 mo
Current Experience

Rippling

Account Manager

Jun 2025Apr 2026 · 10 mos · Bengaluru

  • At Rippling, I help businesses simplify the way they manage HR, IT, and Finance—all in one unified platform.
  • What I do:
  • Manage a portfolio of amazing customers, helping them get the most out of Rippling 🚀
  • Drive renewals, identify growth opportunities, and build lasting partnerships 🤝
  • Act as a trusted advisor, connecting business needs to Rippling’s solutions 💡
  • Collaborate cross-functionally with product, support, and implementation teams to deliver a world-class customer experience ✨
  • Help companies automate the busy work so they can focus on what really matters—people, growth, and innovation
  • If you're curious about how Rippling can help your business run smarter, feel free to reach out! 😊
Customer ManagementRenewalsCross-functional CollaborationCustomer ExperienceAccount ManagementSoftware Sales

Highradius

Account Manager- Digital Solution Advisor

Apr 2024Present · 2 yrs 1 mo · Hyderabad · On-site

  • Manage the entire sales cycle, from generating interest to closing deals, with
  • a focus on renewals and account expansion.
  • Collaborating with Support account managers and the technical account
  • managers for solving key challenges and issues further helping in a good NPS
  • Maintaining a consistent pipeline and moving the stages of the existing
  • pipelines according to the various stage and ensuring Hygiene is maintained
  • in Salesforce
  • Demonstrated in-depth knowledge of HighRadius suite of products, including
  • advanced functionalities, integration capabilities, and best practices to
  • effectively address client requirements.
  • Monitored and analysed performance metrics to assess the impact of
  • implemented solutions, making data-driven recommendations for continuous
  • improvement.
  • Built and maintained strong relationships with key stakeholders, fostering
  • trust and facilitating open communication to ensure client satisfaction and
  • long-term success.
Sales Cycle ManagementSalesforceCustomer Relationship ManagementPerformance Metrics AnalysisStakeholder CommunicationAccount Management+1

Adobe

Customer Success Account Manager

Jul 2022Mar 2024 · 1 yr 8 mos · Noida, Uttar Pradesh, India

  • Conduct research and engage C-level executives through quarterly business reviews to identify expansion opportunities and introduce new solution offerings. Monitor key engagement metrics such as product adoption, platform usage, and customer health. Work closely with internal counterparts and GTM Team to expand customer base and develop new strategies. Coordinate with Sales and Product teams for leading onboarding calls and training sessions.
  •  Spearheaded 1000+ accounts with Book of Business near $3M, ensuring complete customer relationship ownership as
  • trusted advisor.
  •  Implemented consultative sales strategy for upsell, cross-sell, and renewal processes.
  •  Collaborated with Solution Specialists to optimize growth of Adobe Solution streams like Adobe Sign, Substance, Stock.
C-Level EngagementCustomer Health MonitoringConsultative Sales StrategyOnboarding CoordinationCustomer Success ManagementSoftware Sales

Whitehat jr

Sr. Sales Manager

Jul 2020Jun 2022 · 1 yr 11 mos · Pune, Maharashtra, India

  • Handling International & Domestic Sales
  • Recruit, Train, and Coach the Sales Team
  • Designing and integrating software applications running on multiple platform types into overall architecture
  • Set goals and measure/audit performance of each team member
  • Prepare Sales Reports and Strategy Recommendations
  • Intensely following up with the prospects and closing the sales within the sales cycle
  • Achieving the weekly targets in a high pressure performance driven competitive environment (Delivered INR 2 Cr+ in span of 4 months)
  • Monitoring self-performance at all times while also contributing to the team performance, keeping track of factors like conversion factor, Average revenue generated per lead, Average revenue per sale, etc
Sales Team ManagementSales ReportingPerformance MeasurementSales ManagementBusiness Development

Gravitate ai

AGM

May 2020Oct 2020 · 5 mos · Pune, Maharashtra, India

  • We provide businesses with real-time visibility, control and adherence for their quality operations and ensure to derive desired reports and results of daily tasks for the same. Our technology-driven AI can perform custom made tasks which can optimize the working of Quality Team and to mold itself with the ecosystem of the organization which is constantly evolving.
Quality Operations ManagementAI Technology ImplementationBusiness Development

Hungerbox

Business Development Manager

Jun 2019Apr 2020 · 10 mos · Pune Area, India

  • Acquisition of new clients and building a strong pipeline alone with Account Management
  • Streamlining the optimizing client needs through digitalization & software development
  • Analyzed and generated P&L for every client to check the feasibility of doing the business
  • Understanding the requirement of different clients and provide them solutions accordingly
  • HungerBox Business Development Manger
  • Maintained accounts using CRM platforms- Leadsquared and Salesforce
  • Achieved the sales target with 114 clients in the pipeline
  • Conversion of clients like Dell EMC & Carnival Cinemas with a revenue generation of 5 Cr to the company
  • Closely worked with the Product Team for developing the new product for Cinemas
Client AcquisitionP&L AnalysisCRM ManagementBusiness DevelopmentAccount Management

H&r block

Marketing Internship

Apr 2018Jul 2018 · 3 mos · Pune Area, India

Education

International School of Business & Media

Master of Business Administration - MBA

Jan 2017Jan 2019

Shaheed Bhagat Singh College, Delhi University

B.COM (Hons.)

Jan 2013Jan 2016

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