May 2022 – Aug 2023 · 1 yr 3 mos

Mar 2021 – May 2022 · 1 yr 2 mos

• Working with Partners and Strategic ISVs to grow adoption of the AWS Edge Services and Elemental service portfolio.

Jan 2020 – Mar 2021 · 1 yr 2 mos

Apr 2016 – Jan 2020 · 3 yrs 9 mos

Jan 2015 – Apr 2016 · 1 yr 3 mos

Mar 2014 – Dec 2014 · 9 mos

• Manage 90+ active client accounts (2M+ licensing revenue)
• Oversee end-to-end implementation and provide post-sales training on Gigya product suite. Consult clients on social media strategies and best practices to optimize SaaS technology.
• Create and track project plans tailored specifically for each account; gather data on client conversion events, metrics and business requirements; advise on implementation to ensure successful go-lives and renewals based on tangible ROI and KPIs.
• Gather client feedback on product functionality,in order to collaborate with VP of Product to drive business requirements for future products and services.
• Generate quarterly business reviews that demonstrate the value derived from Gigya implementation; present findings, product roadmap, and additional recommendations to client.

Jul 2013 – Mar 2014 · 8 mos

• Gigya’s Connected Consumer Management Suite enables the world’s largest brands, including Pepsi, Verizon and ABC to understand and connect more closely with today’s mobile and socially connected consumers. Our technology helps businesses access, consolidate and manage permission-based identity and behavior data, while providing deep customer insights that turn data into action.
• Strategic focus on generating new opportunities with enterprise-level businesses within our most successful verticals (Media/Publishing, Brands, Travel, E-commerce).
• Collaborated with EMEA Director of Strategic Accounts to research and identify prospects that are a potential fit
• Conduct high-level conversations with decision makers, conveying the value proposition and utility of Gigya’s technologies
• Understanding of sales 2.0 technologies (Salesforce, Marketo, Linkedin, Yesware, Boomerang)

Jun 2012 – Aug 2012 · 2 mos · Greater Boston Area

• The Epiphany School is an independent, tuition-free middle school which serves socially and economically disadvantaged students in the Boston area. As an intern, I worked closely with the incoming 5th graders, ensuring that their forms were filled out and they were prepared to attend school. I scheduled and attended home visits, assisted in administrative tasks such as the preliminary steps of hiring new staff, and served as the liaison between the teaching fellows and the master teachers.