Aug 2022 – Jul 2023 · 11 mos · Noida, Uttar Pradesh, India · On-site

• Managing and leading a team of 3 sales agents
• Setting sales targets and timelines with leadership in accordance with company goals
• Performance monitoring and providing training to sales team
• Identified new business opportunities and channels for achieving sales targets
• Achieved 100% sales targets MoM for whole term within set timelines
• Preparing sales performance reports and review team performance and guide them for achieving targets

Mar 2022 – Jul 2022 · 4 mos · Gurugram, Haryana, India · On-site

• Devising and using fruitful procurement and sourcing strategies
• Leading and drive initiatives that deliver improvements in the efficiency and effectiveness of procurement activity and
• creating a simplified process for end users
• Managing procurement of cars, their pricing, gross margins and lead aging for end customers, increasing margins by
• INR 100 per car in a quarter
• Ensuring high degree of compliance to finance and purchasing regulations
• Working collaboratively with key stakeholders ensuring efficient cross functional communication to achieve budgetary
• targets
• Leading a team of 45 people and responsible for making purchase orders in advance of stock running out

Dec 2020 – Mar 2022 · 1 yr 3 mos · Gurugram, Haryana, India · On-site

• Expansion of GM operations by closing leads and building robust partnerships with leads and store partners
• Ensuring store selection, staff recruitment, training, launch and operations for Grofers Market Stores within the state
• Coordinating with Franchise Owners and Store Managers to drive store P&L
• Ensuring that the merchant partners are adhering to GM SOPs for store operations
• Acting as a Grofers SPOC for all store related queries and concerns
• Coordinating with cross-functional teams at Grofers to ensure smooth flow of inventory to the store
• Handled market worth 2 Cr by revenue across regions of Rajasthan, Delhi/NCR and West UP
• Opened 4 stores across Rajasthan and Delhi
• Handled two biggest merchants by revenue generation for the GM model successfully contributing 40% volume
• Showed GB product sales growth across stores by 20% MOM against national brands
• Increased margins by 1.5% across stores by training stores to upsell GB products and high margin products
• Helped stores maintain perfect orders above 90% on daily basis for better customer retention across all stores
• Ensuring smooth transition for stores from credit model to Bank guarantee model to reduce risk exposure of Grofers

Jul 2019 – Nov 2020 · 1 yr 4 mos

• Started as Sales Manager for Launch team and +1 for Sales TL in the team
• Launched cities of Amritsar, Jodhpur, Ajmer and Beawar leading the Sales team with example
• Convinced merchants to come on board the platform for online deliveries at set commission
• High on-field experience to support the team in meetings and help in closures to achieve daily targets during launch
• Thorough knowledge of company processes to close the deals and sign ups in favour of organisation
• Lead a team of 4 to manage the merchants on boarded and upsell various products and services
• Helping the team in 100% target achievement in various product and services
• Achieved 30% Month on Month growth targets for Ad sales continuously since service launch in Ajmer
• 100% Sign up target achievement for merchant on boarding to increase restaurant supply in Ajmer since launch
• 80% volume conversion for campaign participation of merchants always
• Maintained more than 90% visibility for merchants on platform to ensure order growth
• Maintained less than 1% order rejection by merchants on platform to ensure good customer experience

Jul 2018 – Jul 2019 · 1 yr

Mar 2018 – May 2018 · 2 mos · Gurgaon, India

May 2017 – Oct 2017 · 5 mos · Mysore · On-site

• Started a new corporate channel for revenue generation in Mysore
• Part of promoter network launch team to increase revenue through various channels
• Achieved monthly, quarterly and yearly business targets
• Generated revenue through honest & integral relationship building skills which led to
• 20% of the business volume in just 5 months
• Ensured timely completion of revenue generation target monthly and quarterly
• Consulted with the clientele in understanding their requirements clearly and proposed
• the best solution according to the latest market scenario
• Devised and followed a strong sales plan to keep clientele engaged till closure
• Troubleshooting for clients to maintain good customer experience and customer
• retention

Mar 2016 – May 2016 · 2 mos · Delhi Area, India

• 1. Brand management,
• 2. Customer service,
• 3. Working on customer loyalty,
• 4. Solving customer queries.
• 5. Area catchment.

Jun 2014 – May 2015 · 11 mos · Delhi Area, India · On-site

• Generated leads and initiated the sales process
• Performed trend analysis on online channels for market insights and potential leads
• Month on Month target achievement to increase revenue and cross sell funds to customers to increase performance of
• the portfolios
• Created awareness about performing funds among the clientele and pitched them to ensure maximum returns
• Conducted quarterly review meetings with clients to educate them regarding portfolio performance, clear doubts and
• bring changes in portfolio if there was some performance issue in funds

Jun 2013 – Aug 2013 · 2 mos · New Delhi Area, India

• 1. Learning .net framework.
• 2. Help seniors to develop codes.
• 3. Test codes.