Sukdev Das

Operations Associate

Kolkata, West Bengal, India7 yrs 10 mos experience

Highly Stable

Key Highlights

Expert in last-mile operations with a proven track record.
Skilled in optimizing logistics workflows for efficiency.
Strong leadership in managing diverse teams and operations.

Stackforce AI infers this person is a logistics and operations expert with a focus on last-mile delivery and retail management.

Contact

rjsukdeb@gmail.com LinkedIn

Skills

Core Skills

Last-mile OperationsLogisticsData AnalysisStore OperationsCost OptimizationSales OperationsCustomer Service

Other Skills

Last MileLogistics ManagementData AnalyticsPerformance MetricsStore ManagementAnalytical SkillsBusiness DevelopmentWarehouse OperationsInternal AuditsThird-Party Logistics (3PL)Collaborative Problem SolvingTeam LeadershipLeadershipSales ManagementRetail

About

As an Area Manager at Meesho since September 2024, my focus has been on last-mile operations, overseeing a vast delivery network comprising over 5,000 riders and 250+ hubs. I streamline payment cycles, optimize logistics workflows, and ensure consistent delivery performance, supporting customer satisfaction and operational efficiency. Previously, at Blinkit, I contributed to operational refinements as an Assistant Store Manager, driving cost optimization and improving store processes. With a certification in Data Science & Analytics from HP LIFE, I leverage data to inform decision-making. My core competencies include last-mile operations, third-party logistics, and collaborative problem-solving, which I utilize to foster a results-driven and high-performing environment.

Experience

7 yrs 10 mos

Total Experience

3 yrs 2 mos

Average Tenure

1 yr 7 mos

Current Experience

Meesho

Area Manager

Sep 2024 – Present · 1 yr 7 mos · West Bengal, India · Remote

Area Manager at Meesho | Last-Mile Operations
➤ Experienced Last Mile Area Manager with a proven track record in managing large-scale delivery operations, including 5,000+ riders and 250+ hubs.
➤ Skilled in managing and optimizing payment cycles, ensuring timely and accurate rider compensation, handling invoicing, and streamlining financial processes for riders.
➤ Adept at leading and managing a large, diverse team of riders and hub staff, ensuring high performance and operational efficiency across a wide geographical area.
➤ Expertise in streamlining delivery processes, optimizing logistics, and maintaining consistency in delivery performance, ensuring on-time deliveries with high customer satisfaction.
➤ Proficient in using data analytics and performance metrics to monitor delivery efficiency, track KPIs, and drive continuous improvements.
➤ Expansion of Valmo Delivery Partner App & Face verification: Led the expansion of the Valmo app and face verification for riders, providing riders with clear insights into their salary, performance metrics, and completed cycles for better transparency and motivation.

Last MileLogistics ManagementLast-Mile OperationsLogistics

Blinkit

Assistant Store Manager Operations

Jan 2024 – Oct 2024 · 9 mos · Kolkata, West Bengal, India · Remote

➢Directing day-to-day operations by spearheading the implementation of short-term and long- term strategies to achieve business plan and profitability goals.
➢Streamlining in-store operations to deliver to targets consistently.
➢Identifying and resolving complex problems impacting store operations management, including inventory sanity and faster In-store Process.
➢Ensured P&L is positive by reducing unnecessary cost and cash burn in D&D and Wastage, also by reducing last mile and store ops cost.
➢Tracking store performance to ensure that order checkout to delivery is completed within time.
➢Regularly tracking the stock levels, promptly ordering low-stock items to maintain operational readiness and availability needs.
➢Ensuring delivery on time with 100% fill rate by procuring products with best rate and minimal number of customers complaints.

Store ManagementAnalytical SkillsStore OperationsCost Optimization

Metro wholesale india

2 roles

Assistant Team Lead

Promoted

Jan 2023 – Jan 2024 · 1 yr · On-site

Sales Operations_ Consumer durables and information technology & Inbound Department
➢Managing daily operations, delegated tasks and monitored performance.
➢Handling a large member of team , making their work schedule and discussing with team for growing business.
➢Monitored workflow and identifying areas of improvement to maximize productivity levels.
➢Created reports outlining projects progress, accomplishments, challenges faced and areas of improvement.
➢Set goals and objectives for the teams in line with organizational objectives.

Business DevelopmentSales Operations

Senior Customer Service Associate

Jun 2018 – Jan 2023 · 4 yrs 7 mos · On-site

➢Managing inbound Process and Handle Warehouse Operation.
➢Plan & monitoring daily warehouse operation.
➢Receiving of incoming goods & Putting the material In Inventory with in last possible time.
➢Making all kind of inward Report, Weekly Report & publish with the Higher Management team.

Warehouse OperationsInternal AuditsCustomer Service