Ishaan Mudgal — Program Manager

🚀 Senior Product Leader | AI/ML & GenAI Innovator | CX & Strategy Leader I'm a results-oriented Product & Program Management professional with 6+ years of experience driving end-to-end product development across Amazon & Samsung Research. My core focus lies in delivering customer-first, AI-powered experiences that simplify decision-making and unlock measurable business impact. At Amazon, I currently lead the charter to reduce customer drop-offs from their buying journey by eliminating their friction points through innovative CX & Product Solutions. Skilled at transforming customer insights into scalable solutions, driving over $1B in business impact across 22 marketplaces. I’m also a key contributor in building Amazon Defect Registry platform, an AI-powered defect management system, helping teams manage their workflows efficiently. Previously, I worked as a Senior Software Engineer at Samsung Research, building ML & AI powered products for flagship mobile devices and ADAS use-cases. 🔧 What I bring to the table: • Expertise in AI/ML, GenAI, LLM-powered product design • Proven ability to drive CX, experimentation, and A/B testing at scale • Deep understanding of user behavior through research, surveys, and UX/UI collaboration • Strong documentation (BRD, PRD, PRFAQ) and GTM execution • Tools: Qualtrics, Asana, Jira, SQL, Python 💡 I'm passionate about building intuitive, scalable products that combine technology + empathy to solve real user problems.

Stackforce AI infers this person is a Product Leader specializing in AI-driven solutions for E-commerce and Technology sectors.

Location: Bengaluru, Karnataka, India

Experience: 7 yrs