Akhilesh Mishra

Associate Partner

Pune, Maharashtra, India15 yrs 3 mos experience

Key Highlights

  • 14 years of experience in Food service and Retail industry.
  • Expert in building business operations from ground up.
  • Strong communicator and effective trainer.
Stackforce AI infers this person is a seasoned leader in Food Service and Retail operations.

Contact

LinkedIn

Skills

Other Skills

Multi-unitProfitInventory ManagementIncome StatementRetailTrainingHiringManagementCustomer SatisfactionTeam BuildingCustomer ServiceCoachingStore ManagementP&LSales

About

Results driven, customer centric professional with an experience of 14 years in Food service, Retail industry, supply chain & e-commerce. Verifiable talent for maintaining profitable & process driven operations, with success in capitalizing on growth opportunities, implementing organizational strategies and building business operations from 0 to 1. Articulate communicator and effective trainer skilled in achieving employee buy-in on organizational goals

Experience

15 yrs 3 mos
Total Experience
1 yr 9 mos
Average Tenure
1 yr
Current Experience

Jumbotail

Associate Director

Apr 2025 – Present · 1 yr · Pune, Maharashtra, India · On-site

Career break

Career transition

Mar 2025 – Apr 2025 · 1 mo · Pune, Maharashtra

Zepto

Associate Director

Aug 2024 – Feb 2025 · 6 mos · Bengaluru, Karnataka, India · On-site

Walko food company

General Manager

Mar 2023 – Jul 2024 · 1 yr 4 mos · Pune, Maharashtra, India · On-site

Swiggy

General Manager

Jun 2022 – Feb 2023 · 8 mos · Pune, Maharashtra, India

Supr daily

2 roles

General Manager Operations

Promoted

Apr 2021 – Sep 2022 · 1 yr 5 mos

Senior Operations Manager

Jul 2019 – Mar 2021 · 1 yr 8 mos

Ola foods

City Operations Head - Food Panda

Oct 2018 – May 2019 · 7 mos · Pune, Maharashtra, India

Burger king®

Area Lead

Sep 2017 – Feb 2018 · 5 mos · Gujrat · On-site

Domino's

District manager, operation's

Oct 2012 – Aug 2017 · 4 yrs 10 mos

  • Heading Operations for restaurants in Nagpur
  • Works with RGMs to develop restaurant-specific Annual Operating Plans.
  • Analyzes sales, labor, inventory and controllable on a continual basis and coaches RGMs to take specific corrective
  • Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards.
  • Monitors restaurant speed of service (SOS) performance and provides coaching to unit management teams to meet performance targets.

Mcdonald's

3 roles

Asst manager operations

Jan 2012 – Sep 2012 · 8 mos

  • Headed operations for McDonalds India (HRPL) in Indore(MP) where 150 people reported directly or indirectly. Have been responsible for opening stores.
  • Complete various audits to ensure the restaurant meet the set standard practices and procedures related to cash, security etc.
  • Use all informational resources available such as Gap analysis and customer satisfaction Measurement etc., to identify opportunities and threats to build a business plan to optimize market potential.

Asst manager training

Sep 2011 – Dec 2011 · 3 mos

  • Conducting classes and adherence to curriculum.
  • Supports People recourses for developing annual/monthly calendar and execution of same.
  • Stimulates transfer of training investment and helps to improve restaurant results.
  • Communicates and provides feedback to operations team regarding the successes and opportunities for people development.
  • Coordinates classes and training sessions, measures the impact of training classes on the restaurant results student evaluation. Liaisons /consults with store managers to identify and develop solutions for skill gaps if any

Restaurant manager

Feb 2009 – Jun 2011 · 2 yrs 4 mos · Indore Area, India

  • Follow up un store operations to achieve plan results
  • Responsible for daily financial, accounting, and inventory control.
  • Responsible for following safety guidelines as set by the company.
  • Implemented store promotions and achieve sales and financial objective, within a timely manner.
  • Responsible for Training and developing managers
  • Responsible for hiring and training team members
  • Responsible for ensuring a great customer experience
  • Maintained adherence to all company procedure and policies

Education

Welingkar Institute of Management

PGPMS

Jan 2009 – Jan 2011

IPS Academy ( MSOHM )

Bachelor's degree — Hotel/Motel Administration/Management

Jan 2004 – Jan 2008

Airforce school , Bikaner , Rajasthan

High School

Jan 1994 – Jan 2003

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