Jatin Agarwal

Operations Associate

India11 yrs experience

Key Highlights

10 years of experience in growth marketing.
Achieved 150% YoY growth in subscriber revenue.
Led successful growth strategies for major brands.

Stackforce AI infers this person is a Growth Marketing Expert in the E-commerce and Entertainment sectors.

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Skills

Core Skills

Growth MarketingCustomer AcquisitionCustomer RetentionLifecycle Management

Other Skills

Digital MarketingProblem SolvingFacebook AdsDemand GenerationConversion OptimizationLead GenerationGoogle AnalyticsProduct ManagementMarketing TechnologyCustomer Lifecycle ManagementProduct MarketingPeople ManagementProject ManagementPricing StrategyP&L Management

About

With 10 years of experience as a growth marketer, I have successfully driven user growth and retention for leading tech firms and startups across various industries, such as on-demand mobility, food & grocery delivery, e-commerce, entertainment, and skincare. I have a strong background in business strategy, growth marketing, lifecycle management (CRM), demand generation, and product marketing. I leverage data-driven insights to create impactful strategies and optimize growth campaigns.

Experience

11 yrs

Total Experience

2 yrs 11 mos

Average Tenure

2 yrs 1 mo

Current Experience

Uber

3 roles

Uber Reserve and Travelers Strategy - APAC

Promoted

Nov 2025 – Present · 6 mos

Rider Growth & Engagement - APAC

May 2025 – Nov 2025 · 6 mos

CRM & Growth - India & South Asia

Apr 2024 – Jun 2025 · 1 yr 2 mos

Yours

Lead - User Acquisition & CRM

May 2022 – Apr 2024 · 1 yr 11 mos · Singapore · On-site

Delivered 150% YoY growth in subscriber revenue through effective acquisition, retention, and upsell strategies
Increased subscriptions by 60% via product, checkout, and pricing changes
Boosted 9-month LTV by 25% through personalized and automated CRM campaigns
Managed the development of tech features, including Failed Payment • Recovery, Referrals, and Spend X Get Y promos
Launched and scaled new paid marketing channels, including TikTok, Meta ASC, Google P-max, and Youtube Shorts
Led e-commerce GTM on Amazon and Shopee, managing paid ads, SEO, and listing optimization to drive ROAS > 1
Utilized SAAS platforms such as Klaviyo, Twilio, Zapier, Figma, and Google Analytics

Digital MarketingProblem SolvingGrowth MarketingCustomer Acquisition

Disney+ hotstar

Manager - Subscriber Growth & Retention (SVOD)

Aug 2020 – May 2022 · 1 yr 9 mos · Mumbai, Maharashtra, India

Managed subscriber growth and retention for Disney+ India Business (Hotstar)
Achieved over 30% YoY growth in subs revenue through improved conversion, retention, and upselling
Collaborated with the product team to enhance the core subscription experience and develop an ML-based content recommendation model
Boosted subscriber retention by 50% through a combination of product improvement, customer engagement, and lifecycle journeys
Led growth strategy and execution for IPL 2020 and IPL 2021, including AVOD to SVOD conversion, content cross-sell, and subs up-sell

Digital MarketingProblem SolvingGrowth MarketingCustomer Retention

Uber

3 roles

Lead - CRM

Sep 2019 – Aug 2020 · 11 mos · On-site

Managed Customer Engagement & Retention for India and South Asia across Rides & Eats
Built communication strategies to support business & product growth via email marketing, push & SMS notifications & in-app experience
Achieved 50% improvement in sign-up journey conversion, a 20% uplift in the monthly resurrection, 60% YoY increase in digital transactions on the platform
Delivered over 10 Mn incremental transactions (Rides & Eats) in FY 2018-19
Boosted monthly ARPU by 25% on the back of Uber's first LTV boost program
Worked with the Analytics team to create a prediction model to develop a cross-sell framework across product categories to drive product trials
Created rider & eater side growth strategies for new products like Eats, Auto, Moto, Intercity, & Rental
Managed product development of tools like Journey Builder, Rich Push Notifications & In-App Banners