Feb 2023 – Oct 2023 · 8 mos · Remote

Jun 2021 – Feb 2023 · 1 yr 8 mos · Remote

• Led a team to devise the digital experience strategy for how customers grow and adopt Databricks at scale. We built programs and automated user journeys at the intersection of product-led growth and digital customer success.

Aug 2019 – Jun 2021 · 1 yr 10 mos · Remote

• I helped the install base find success with our product by managing customer communications processes and launching scalable resources for our self-service (digital touch) audience that laid the foundation for all customers.

Apr 2017 – Aug 2019 · 2 yrs 4 mos · Mountain View, CA

• Responsible for scaling install base and customer growth marketing programs for the customer journey, including improving the time-to-value during customer onboarding, activating customer retention and expansion programs, and efficiently scaling the customer advocacy program and customer community with processes and data.
• I managed large, cross-functional programs, including the launch of our customer community, customer reference program, PAB (product advisory board) and our customer summit (annual customer event) which doubled in size.

Dec 2016 – Mar 2017 · 3 mos

• Worked for Zentri, acquired by Silicon Labs - 2017. Left due to acquisition.
• Set marketing strategy for new cloud business. Managed content such as blog, collateral, and messaging and customer marketing including customer communications and campaigns for retention and upsells.

Jan 2016 – Dec 2016 · 11 mos

Mar 2014 – Jan 2016 · 1 yr 10 mos · San Luis Obispo, California Area

• A leading, global data center infrastructure management (DCIM) solutions provider for data centers and campus IT.
• I led the marketing and channel partners department to increase lead generation, customer growth, and partner growth.

Aug 2013 – Oct 2016 · 3 yrs 2 mos · San Luis Obispo, California Area

• Marketing and HR consulting firm. Provided marketing strategy, brand management, and HR consulting.

May 2012 – Jul 2013 · 1 yr 2 mos · Bethesda, MD

• Ran marketing for Brain Sentry, an innovative startup providing concussion sensors for contact sports; the company lost funding due to technology development delays.

May 2011 – Jul 2011 · 2 mos

• Developed a technology commercialization strategy for a medical chest tube device for Israel-based startup.

Sep 2010 – Nov 2012 · 2 yrs 2 mos

• Angel investment network with approximately 40 investors. I ran events, community, communications, and customer engagement as well as lead generation and deal screening.