Apr 2022 – Mar 2025 · 2 yrs 11 mos · Raleigh-Durham-Chapel Hill Area

• Generative AI for Business: Worked with Build Partners (Clients, ISVs, SIs, Resellers) across geos and in all tiers to accelerate embed and deployment of watsonx AI & Data platform and AI Assistants in partner solutions to scale adoption of trustworthy AI by enterprises.
• Embeddable AI Digital Co-Creation: Delivered innovative Digital Self-Serve Co-Create Experience (https://dsce.ibm.com) platform for embedding IBM watsonx (.ai, governance, AI assistants) use cases, Waston Libraries and APIs (NLP, Speech to Text, Text to Speech), and IBM applications (Watson Assistant, Watson Discovery, Instana Observability, Maximo Visual Insight) with 1,000's of Build Partners.
• Hybrid Cloud & AI White-Glove Co-Creation: As the Build Lab Leader created the strategy, design, and execution plan for the world-wide team that supported all geographies and delivered value-added services to high-growth Build Partner (ISV, GSI) partners for Embed/Co-sell/Re-sell/OEM opportunities across industries, including Regulated Industries like Financial Services & Manufacturing. Transitioned the team to an incentive-based sales plan and transformed it to embrace a revenue-driven culture. Instituted programs and metrics that fostered asset creation/reuse and deep skill building of the team on Hybrid Cloud, AI, and Security technologies.
• Marketplace Listing & E-Commerce: Led the globally distributed engineering, product management, and sales teams that enabled listing and commerce of Build Partner (ISV) solutions on IBM Red Hat Marketplace (RHM) to accelerate Promotion and Co-sell to customers in 49 countries across the world.
• Experiential Selling Training for Product-Led Growth: Conducted in-depth hands-on training workshops for IBM’s Data Fabric, Automation/AIOps, Sustainability, and Security portfolio for VADs & VARs resulting in certification badges and advancement of sales opportunities.
• Check the Blog Post, News Article & Video Testimonials in the Media Links below for more!

Feb 2020 – Mar 2022 · 2 yrs 1 mo · Raleigh-Durham-Chapel Hill Area

• Defined the technical strategy and led the world-wide organization across all geographies of "Builders" who co-create with the ecosystem of global partners (Independent Software Vendors/ISVs, Global Systems Integrators/GSIs, and Resell Partners), leveraging the Garage Methodology and delivered Technical Accelerators and MVPs for Workload Migrations/Application Modernization in Multi-Cloud & Enterprise Environments with IBM Hybrid Cloud & AI, Hyperscalers (AWS, Azure, GCP), Red Hat OpenShift, and IBM Cloud Paks.
• Led the worldwide team across Americas (North America, Latin America), EMEA (United Kingdom/Ireland - UKI, Benelux, France, Germany - DACH, Middle East/Africa - MEA), APAC (India/Southeast Asia - ISA, GCG, ANZ, ASEAN), and Japan to activate developers in Communities, Ecosystem Partners with meaningful advocacy events (e.g. Joint Partner Workshops, Build Smart on Kubernetes World Tour) and digital content accelerating IBM Hybrid & AI adoption.
• Check Blog Posts & YouTube Videos in the Media Links below of interviews with CTOs of Liferay, PearlChain, Intellect Design Arena, Larsen & Tubro Infotech (LTI), CitiusTech, Palantir, and Robin.io to see how these ecosystem partners are deriving tremendous Hybrid Cloud & AI value working with the Build Team.

Nov 2018 – Feb 2020 · 1 yr 3 mos · Raleigh-Durham-Chapel Hill Area

• Scaled Client & Partner Developer Advocacy efforts in Fortune 1000 Companies & Global Systems Integrators (GSIs) across the world, via geo expansion in Asia Pacific, Europe, and Middle East Africa with high-touch digital engagement techniques (e.g. Digital Developer Conference). Designed management system for global engagement to measure effectiveness of the program, and demonstrated significant revenue impact.
• Engaged executives at CxO-level and secured commitment for Tech for Business (Journey to Cloud, Journey to AI) and Tech for Social Good (e.g. Call for Code - Climate Change, COVID-19) strategic programs and offerings.
• Led in a "federated" manner and worked with cross-functional stakeholders & teams - WW Sales/Tech Sales, Garage, Geos etc. to gain the mind-share of enterprise developers via solution-oriented offerings for Application Modernization, AI/ML, DevOps, Blockhain, and Multi-Cloud Management.

Aug 2017 – Nov 2018 · 1 yr 3 mos · Raleigh-Durham-Chapel Hill Area

• Enabled ecosystem of enterprise developers from 50+ Sponsor & Supporter organizations to take on disaster preparedness and change the world with Call for Code Global Initiative.
• Directed the strategy for enabling Developers in Fortune 100 Enterprise Clients & Partners primarily in North America, leveraging various Routes-To-Market: Direct/Technical Sales and City/Community Advocacy, Global Service Providers/Systems Integrators, and Digital Scale initiatives.
• Defined success criteria (both quantitative & qualitative) and communicated Advocacy Wins via IBM Code Flashes & other social media amplification techniques.
• Led innovative teams that created prolific IBM Code Assets, including Open Source code, which were leveraged in Developer Advocacy engagements for new workload technologies:
• o Cloud: Microservices, Containers, Container Orchestration, DevOps, Serverless, Swift, Java EE MicroProfile, IBM Cloud Public, IBM Cloud Private
• o Data & AI: Watson APIs, Conversation, Discovery, Discovery News, Visual Recognition, Machine Learning, Modeling, Power AI
• o Emerging Tech: Blockchain, FinTech, IoT
• Managed high-performing teams that delivered IBM Code Assets as Developer-First Advocacy Offerings: Meetups, Briefings, Hackathons, Dojos/Hands-on Workshops, Architecture Whiteboarding Sessions, and POCs.

Nov 2016 – Aug 2017 · 9 mos · Raleigh-Durham-Chapel Hill Area

• Delivered IBM Cloud Product Insights, a strategic Hybrid Cloud offering, which enables clients to derive tremendous new value by connecting their Enterprise Software to the IBM Cloud Public to gain Proactive Intelligence on their environment and Trusted Advice with Cloud Service Patterns.
• Contributed to the successful and major launch of Product Insights at IBM's Premier Cloud Conference, InterConnect in Q1 2017; comprehensive collateral (Data Sheet, YouTube Videos, Blogs, Technical community etc.) for which is included in the Media Links.
• Released Continuous Delivery updates for Product Insights in Q2 & Q3 2017, which provided superlative Cloud User Experience in the areas of Ease of Use (Management & Monitoring, User Interface, Software & Data Integration, API Complexity), and Ease of Setup (Technical Support, Training & Documentation, Reporting & Billing).
• Delivered capabilities of Consumption-based Metering, Transformation Advisor, and Ordering/Fulfillment for strategic IBM Cloud Private offering that was released in Q4 2017.
• Drove Client Success via Sponsored Users participation in Design Workshops from leading Global Systems Integrators, who became great references, and provided quotes and video testimonials at GA.
• Championed the Connect to CTO Incremental Innovation Program, Cognitive Build Contest across the IBM Hybrid Cloud Division, which helped infuse Cloud Native (e.g Kubernetes, Helm Charts), AI techniques (e.g. ChatBot, Watson APIs) in the Connect to Cloud offerings.
• Collaborated across major IBM Enterprise Software groups - WebSphere, Liberty, MQ, IIB, BPM, ODM, InfoSphere, Watson Explorer, Data Power, API Connect - to enable them to connect securely to IBM Public Cloud & accelerate their clients journey to Digital Transformation.

Jan 2015 – Dec 2016 · 1 yr 11 mos · Raleigh-Durham-Chapel Hill Area

• Managed development infrastructure/operations in major labs across various geographies for IT Service Management (ITSM) & other IBM divisions
• Delivered IT services for Hybrid Cloud, DevOps – Source Code Control Management & Build Automation, IT & Application Security, Network Management & Operations, and Asset Compliance
• Transformed IT via Cognitive Analytics by identifying “Top Talkers”, pre-empting outages & showcasing it to clients & at conferences

Mar 2014 – Dec 2016 · 2 yrs 9 mos · Raleigh-Durham-Chapel Hill Area

• Led Development, Strategy & Product Management of Cloud-native (enabled for IBM Cloud Public - PaaS, Marketplace - SaaS) & Enterprise Software for Cognitive IT Operations Analytics based on Machine Data
• Introduced Operational Intelligence across IT Service Management (ITSM), Miidleware, and IBM Z Systems portfolios leveraging Watson-based Machine Learning & Big Data-Hadoop integration
• Delivered using "agile" methodology and "design" thinking, Log Analysis, Predictive Insights (Metric Data), Capacity Planing (Configuration Data) offerings, and Middleware Insight Packs
• Applied deep expertise in Advanced Analytics for unstructured data search, anomaly detection, and infrastructure optimization to deliver differentiating Event Analytics, Ticket Analytics, and zAnalytics capabilities
• Delivered Dashboarding, Reporting & Cloud-native UI for a customizable, interactive user experience & third-party tools integration
• Led technology partnership with leading Open Source technology provider, Elasticsearch, through various joint, company-wide initiatives
• For more details, check the Media Links for IBM Marketplace & my latest blog on how IBM Global Technology Services leads cognitive service management.

Aug 2011 – Dec 2014 · 3 yrs 4 mos

• As the India Software Labs leader, led Tivoli & Security Development teams that contributed to Cloud (IaaS, APMaaS), Security (Identity Management) & Common Components/Integration Services global deliveries
• Maintained high team morale by implementing innovative "lab maturity model", keeping attrition to lowest levels
• Managed high-profile critical situations for marquee clients in India
• As the Business Partner Technical Sales & Enablement leader, consistently surpassed success
• metrics for India-based Global Systems Integrators business
• Ensured smooth integration of Fiberlink (maaS360) acquisition development team in Bangalore into IBM
• Championed the Smarter City – Pune Corporate Social Responsibility (CSR) program, and mentored the Wharton Business School Leadership Development for IBM program

Jan 2010 – Jul 2011 · 1 yr 6 mos

• As Technical Assistant to the CTO and VP of Strategy, Architecture & Technology:
• Coordinated executive communication of IBM Smarter Planet & Software Group Strategy
• Facilitated cross-product integration initiative working with senior technical & field executives

Jun 2006 – Dec 2009 · 3 yrs 6 mos

• Led the WW Ecosystem team that assisted in consistently achieving the revenue plan for Enterprise Modernization portfolio via successful Technical & Marketing/Sales Enablement.

Jul 2005 – May 2006 · 10 mos

• Key contributor in delivering the release plan for Desktop (Architecture, Design, Construction etc.) Tools portfolio on the major themes of SOA, Consumability & Componentization.

Jan 2000 – Jun 2005 · 5 yrs 5 mos

• Key contributor in delivering a solid post-acquisition roadmap working with the International User Group (IIUG) & leading the Cross IBM Software Interoperability initiative
• Led the 4GL Tools Modernization, and OEM/Resell BP relationships & Royalty Management

Jul 1996 – Dec 1999 · 3 yrs 5 mos · San Francisco Bay Area

• Contributed to robust 7.x/9.x Server releases via leadership in Data Modeling, Y2K & Stress Testing
• Delivered high-quality Web DataBlade 3.x/4.x releases by Designing Internationalization/Localization component of Web & Database Server Setup Utility

Sep 1995 – Jun 1996 · 9 mos · San Francisco Bay Area

• Delivered Oracle Backup & Restore Utility releases by leading Functional Testing, Performance
• Benchmarking & Source Code Management meeting aggressive schedules.

Aug 1993 – Aug 1995 · 2 yrs · Mumbai Metropolitan Region

• Delivered Siemens E-mail, Telex & Universal Gateway Systems by developing per ISO/OSI Network
• Protocols, CCITT recommendations for X.400 (E-mail) and X.500 (Directory)