Dec 2024 – Present · 1 yr 5 mos

• Proud to assist Novo by helping their amazing 200,000+ SMB business customers through a strategic fraud prevention strategy, account integrity, and fraud attack response as a contracted advisor.

Jan 2023 – Jun 2025 · 2 yrs 5 mos

• I had the honor of working with Candy Digital's outstanding CEO, Scott Lawin, and their industry-leading Head of Legal, Jenn Hartzler, with fraud prevention/detection strategy, risk management, infosec, compliance, CNP payments, chargebacks, and digital marketplace integrity subject-matter expertise as their SME advisor.

Jan 2021 – Jan 2023 · 2 yrs

• I was honored to become a member of Candy Digital’s initial pre-launch management team and work with outstanding leaders, product designers, software engineers, product managers, legal experts, operations team members, fraud managers, and a best-in-class CEO to develop one of the highest performing digital collectable marketplace fraud prevention and risk strategies in the world. The synergistic fraud tech stack, tactical applied friction methodology, and automation-fist approaches let to Candy holding the #1 highest performer position for 9 months in a row on multiple payment rails and multiple processors by maintaining the lowest fraud ratio, chargeback ratio, loss ratio, and dispute ratios of any company with the same merchant category code (MCC)/ business type in 2022.

Jan 2022 – Present · 4 yrs 4 mos

• Partnered with world-class industry leaders in risk management, payments, and compliance to help develop a cutting-edge fraud prevention, account protection, and customer-first technology strategy and tech stack as Novo’s Director of Fraud Strategy, leading all fraud-related functions across the business.
• Areas of Exposure: Banking, cards, and modern/in-real-time payment rail fraud strategy/prevention, onboarding, KYC, identity, account security, friction reduction, fraud/risk/fincrime tech stacks, fraud/fincrime strategy, attack response/detection, decision engines, cross-functional collaboration/leadership, and card transaction decisioning.

Jan 2022 – Jan 2022 · 0 mo

• Initially hired as the Head of Fraud Strategy, but was quickly promoted to the Director of Fraud Strategy within 4 months.

Jan 2021 – Jan 2022 · 1 yr · New York, New York, United States · Remote

• Fanatics (Topps) Digital Collectables - I had the honor of being asked by the Topps + Fanatics executive team, after the acquisition/merger, to provide tactical fraud strategy and leadership support during the continued build-out of their newest Fanatics Digital Collectables brand on a contractual/company-to-company asset-sharing basis.
• As their acting fraud strategy and operations build-out advisor, I provided subject-matter expertise, fraud/risk/KYC/compliance strategy guidance, fraud/risk technology enhancements, and fraud team operational build-out leadership to assist the Topps/Fanatics executive team with maintaining their dedicated vision and mission to provide the highest marketplace integrity, account security, and counter-fraud capabilities possible to protect their customers.

Jan 2020 – Jan 2021 · 1 yr · United States

• Assisted the FTC and its investigation into the fraudulent merchant activities that eventually led to a successful outcome for the industry and the thousands of victims of the fraud. The FTC investigation resulted in a 3-to-0 bipartisan agency vote that directly led to the recovery of $10,000,000.00 in victim losses.

Jan 2020 – Jan 2020 · 0 mo · Remote

• Short-Term Pandemic-Rapid-Growth Fraud Strategy
• I had the pleasure of directly partnering with exceptional and highly talented industry professionals while helping Instacart with fraud strategy during the pandemic, like Ofek Lavian, who went on to start and lead Forage as the founder/CEO, an industry-leading EBT payments company, Charlie Curry, who went on to lead a multi-billion dollar acquisition, Andrew Duberman, who went on to start a leading data science innovation fund, and many other amazing fraud, risk, and payments industry professionals.

Jan 2019 – Jan 2023 · 4 yrs

• Project SME industry advisor with firms like GuidePoint, GLG Consulting, and K3 to provide after-hours professional industry guidance and collaboration for a variety of sectors, primarily Venture Capital and Fortune 1000 companies seeking fraud, risk, KYC, RSIK, and/or market intelligence to assist them with their industry investing and/or market research strategies.

Jan 2018 – Jan 2020 · 2 yrs · Perth, Western Australia, Australia

• SOR Technology's Parent Company Advisor
• I provided I.C.E. Australia and their C-Suite executive team with strategic oversight, guidance, and enhancement opportunities for their fraud, risk, chargeback, and payments strategy, operations, tech stack, and team. I individually built their Australian fraud operations team, strategy, and fraud-tech decision engines while operating out of the United States (remotely), while simultaneously leading the global fraud, chargebacks, and payments operations/strategy teams for SOR Technology (easier said than done).

Jan 2017 – Jan 2020 · 3 yrs · Carlsbad, California, United States · On-site

• Worked directly with SOR Technology’s founding Chief Product Officer, Mark Garczewski, to develop, build out, and implement an industry-leading fraud prevention, chargeback mitigation, and payments/3DS optimization strategy, which included in-house custom developed decision engines with multiple global fraud operation teams, a chargeback mitigation/response team, and a high-performance payments optimization flows by leveraging multiple innovative techniques, systems, and methodologies, all while building out and leading four operations teams and BPOs from across the globe, including, but not limited to, United States, Mexico, Belize, Australia, and the Philippines.

Jan 2015 – Jan 2018 · 3 yrs · Confidential

• Confidential PI (Fraud Investigations) Work

Jan 2010 – Jan 2015 · 5 yrs · Confidential

• U.S. Intelligence Community - SIGINT

Jan 2003 – Jan 2010 · 7 yrs · United States

• Multiple positions across multiple industries