Parul Sahay — Technical Program Manager
With over 10.5 years of progressive experience, I specialize in leading enterprise-wide strategic initiatives that drive digital transformation, streamline operations, and elevate customer experience. My career spans across consulting, transformation governance, program delivery, and change enablement, go to market strategies—helping organizations turn complexity and chaos into clarity and strategy into results. My core strength lies in translating business vision into executable roadmaps and mobilizing cross-functional teams to deliver high-impact, scalable solutions. From blueprint to execution, I have led large-scale transformation programs across platforms like SAP S/4HANA, Salesforce CRM, ERP, Anaplan, POS, OMS/WMS, and AI-enabled sales tools—creating value across Retail/CPG, Aviation, BFSI, e-commerce, IT/tech domains. Key highlights include: • Spearheaded digital onboarding and chatbot automation to elevate customer engagement • Owned cybersecurity and operational resilience through agile-led governance • Led digital banking transformation with measurable business outcomes • Designed governance frameworks to improve agility, transparency, and decision-making • Managed complex vendor ecosystems and aligning senior stakeholders for risk-managed execution • Reduced ERP implementation time by 58% (12 to 5 months), accelerating value realization in the U.S. market • Accelerated 100+ store setups within 12 months for new business units • Led end-to-end GCC setup—location strategy, operating model, cost/TCO modelling, talent blueprint, capability design, governance Holding certifications in PMP, SAFe 6, ITIL, Scrum, MSP & Change Management, with a passion for combining structure with agility and strategy with empathy. My approach focuses on balancing strategic intent with human insight—ensuring digital transformation not only delivers measurable outcomes but also empowers people, drives engagement, and builds resilient, future-ready, tech-enabled organizations. Core Competencies: • Digital Transformation & Innovation Strategy • Enterprise Program & Change Management • Agile, Waterfall & Hybrid Delivery • Stakeholder Engagement & Vendor Management • Strategic Planning & Business Consulting • Governance Model Design & PMO Leadership • Customer Experience Transformation • Risk Mitigation & Benefits Realization Management • Third-party / Vendor Onboarding & SLA Oversight • Cross-functional Team Leadership
Stackforce AI infers this person is a Digital Transformation Leader with expertise in Program Management across various industries.
Location: Delhi, India
Experience: 12 yrs 7 mos
Skills
- Digital Transformation
- Program Management
- Change Management
- Project Management
- Business Transformation
- Vendor Management
- Strategy Consulting
- Business Strategy
- Business Analysis
- Lead Generation
- Event Management
Career Highlights
- Led digital transformation initiatives across multiple industries.
- Reduced ERP implementation time by 58%, enhancing value realization.
- Spearheaded customer engagement through innovative digital solutions.
Work Experience
KPMG India
Manager (3 yrs 1 mo)
Assistant Manager (2 yrs 1 mo)
MarketsandMarkets™
Senior Consultant (1 yr 2 mos)
Zinnov
Consultant (1 yr 1 mo)
Integreon
Associate Project Lead (7 mos)
Ipsos
Research Executive (4 mos)
Nielsen
Research Executive- International Business (1 yr 8 mos)
NVIDIA
Marketing Intern (3 mos)
IBS Hyderabad
Student (1 yr 8 mos)
Delhi 2010 Commonwealth Games
Project Manager (11 mos)
Education
Certification in Business Analytics at XLRI Jamshedpur
B.E at University of Rajasthan
at DAV Public School, Dayanand Vihar
Master of Business Administration (M.B.A.) at IBS Hyderabad
