Dec 2024 – Mar 2025 · 3 mos

Dec 2024 – Jan 2025 · 1 mo

Oct 2021 – Jul 2024 · 2 yrs 9 mos · New Delhi · On-site

• A thorough professional with a proactive attitude, capable of thinking in & out of the box.
• On boarding and exit management. Enriched with the ability to learn new concepts & technology within a short span of time. Resourceful in negotiating and amicably settling disputes with the employees and maintaining discipline & harmonious working environment across all employee levels. Managing entire recruitment cycle. Coordination between various departments. Handling payroll and compliance.

Oct 2021 – Jun 2023 · 1 yr 8 mos · New Delhi, Delhi, India

• Oversaw human resources department of team members and their various functions.
• Administered payroll, company benefits packages, corporate events, and teambuilding meetings and outings.
• Managed all purchase orders and monitored company budget by controlling project expenses
• Mentored new recruits, provided onboarding seminars, and conducted group and individual training sessions.
• Preparation of salary sheets of staff.
• Handling day to day Grievances, Employee Safety, Employee Welfare and provisions relating to Health& Hygiene.

Nov 2019 – Mar 2020 · 4 mos · New Delhi, Delhi, India

• Hiring of various positions, screen resumes, co-ordinate & schedule, negotiate job offers with candidates and processing of offer letter.
• Redesign employee engagement activities to ensure desired results and effectiveness which results in lowering attrition rate.
• Carrying out various kinds of welfare activities, organizing various events like staff party, birthday celebration.
• Document exit interview data and provide periodic analysis with recommendations to management which help in retention of employees and increase employee satisfaction.
• Maintaining various HR Registers, files and Inspection books Maintained Compensation Structure of the organization as per standardized format along with breakup.
• Designing the salary structure for different position.

Feb 2017 – Oct 2019 · 2 yrs 8 mos · New Delhi, Delhi, India

• Achieved the highest percentage of on time departure as an airport customer service agent.
• Became the lead "go to" person based on knowledge of policies and procedures, and how to operate airport equipment at the ticket counter and gate area.
• Provided interpersonal skills, Counseled/ motivated team and addressing their concerns.
• Volunteered and contributed to communication focus groups to improve communication between managers, supervisors, and front-line employees.
• Provided information for passengers concerning reservation data and airport updates.
• Proactively greeting customers when boarding and when deplaning passengers,
• Creating alternatives for the delivery of delayed baggage for incoming passengers.