Rachit Sharma

Operations Associate

Delhi, India7 yrs 7 mos experience

Key Highlights

Expert in data-driven business analysis.
Proven track record in process optimization.
Strong collaboration with cross-functional teams.

Stackforce AI infers this person is a Business Analyst with expertise in operational efficiency and data-driven decision-making.

Contact

Skills

Core Skills

Business AnalyticsOperational AnalysisBusiness Analysis

Other Skills

Business PlanningProject ManagementCustomer Experience AnalysisOrder ProcessingBusiness-to-Business (B2B)E-CommerceCustomer ExperienceOperational Risk ManagementCost ManagementDashboardsCustomer LoyaltyData VisualizationStatistical Data AnalysisMicrosoft SQL ServerWireframing

About

As an experienced business analyst, I have a strong interest in using data-driven insights to further the success of organizations. I bring a wealth of expertise to the ever-evolving field of business analysis, having a solid basis in the study of business processes, the identification of potential for development, and the implementation of strategic solutions. My area of expertise is converting intricate business requirements into concrete, doable plans that improve productivity and promote long-term expansion. Working together with cross-functional teams to close the gap between business needs and technological solutions, I thrive in collaborative contexts. My ability to effectively contribute to initiatives of various sizes is based on my expertise in data analysis, process optimization, and stakeholder involvement. I'm dedicated to remaining on the cutting edge of business analysis trends and new technological advancements so that my abilities keep current with the field's constant change. Whether I'm leading strategic projects, organizing workshops, or writing insightful reports, my goal is always to produce outcomes that positively affect the bottom line and overarching corporate goals. Come on, let's talk! I'm always up for the chance to work together, exchange ideas, and support progressive companies in their ongoing development.

Experience

7 yrs 7 mos

Total Experience

1 yr 6 mos

Average Tenure

1 yr 4 mos

Current Experience

Blinkit

Business Operations Analyst

Jan 2025 – Present · 1 yr 4 mos · Gurugram, Haryana, India · On-site

Analyzing and optimizing business processes to drive efficiency and effectiveness.
Collecting and interpreting data to provide actionable insights and support decision-making.
Collaborating with cross-functional teams to implement process improvements and operational strategies.
Developing and maintaining key performance metrics and reports to track business performance.
Identifying trends, issues, and opportunities to support business growth and cost-saving initiatives.
Ensuring data accuracy, compliance, and alignment with organizational goals.

Business AnalyticsBusiness Planning

Eggoz nutrition

Operations Analyst

Dec 2023 – Jan 2025 · 1 yr 1 mo · Gurugram, Haryana, India · On-site

Analyze operational workflows and identify opportunities for optimization and cost savings
Monitor and report on KPIs, service metrics, and operational performance
Collaborate with internal teams to develop and implement process improvements
Create dashboards, reports, and presentations to support business reviews
Conduct root cause analysis on operational issues and propose actionable solutions
Support project planning and execution for new initiatives and system enhancements
Work with cross-functional teams including logistics, customer service, and product development

Operational AnalysisProject Management

Spinny

Business Consultant

Oct 2022 – Dec 2023 · 1 yr 2 mos · Gurugram, Haryana, India · On-site

Interact with clients to learn about their unique needs, preferences, and financial limitations.
Give customers comprehensive details about a range of makes and models, covering things like performance, safety features, fuel economy, and technological innovations.
To come to mutually advantageous agreements, and negotiate terms and prices.
Examine market trends to predict the needs and preferences of your customers.
To grow your professional network and stay informed about market trends, go to conferences, trade exhibitions, and industry events.
In my role as a Business Car Consultant, I'm dedicated to giving clients outstanding service, insightful advice, and the best automotive options based on their particular requirements and preferences.

Customer Experience AnalysisBusiness Analysis

Consortium gifts

2 roles

Sr. Online Marketing Executive

Promoted

Sep 2019 – Sep 2022 · 3 yrs · Noida, Uttar Pradesh, India · On-site

Managing 12+ national and two international Company Brand stores, including Amdocs, Bajaj, Ey, Schneider, Netflix, Nutanix, and Crowd Strike.
Management of awards and recognitions data, including Amdocs' birthday and anniversary data as well as some other rewards data.
Managing every inventory record using the global accounts API.
Managing fresh promotions like summer sales, incentives, and rewards.
Maintain current with best practises and the newest technology to ensure that our process runs smoothly.
maintaining track of every website and updating it with the latest features and technologies.

Order ProcessingBusiness Analysis

Online Marketing Executive

Sep 2019 – May 2021 · 1 yr 8 mos · Noida, Uttar Pradesh, India · On-site

Handling all complaints and queries.
Handling logistics of 10+ brand stores (Dispatch to delivery)
Checking 10+ websites on daily basis for a better customer experience.
Helps in production to acquire new products and make them live in our brand stores.
Working with the technical team for website errors and bugs.

Business-to-Business (B2B)E-Commerce