Madiha Shaikh

Digital Marketing Specialist

Mumbai, Maharashtra, India4 yrs experience

Key Highlights

Proven expertise in content strategy and social media marketing.
Strong background in event planning and execution.
Recognized for outstanding communication and public speaking skills.

Stackforce AI infers this person is a Marketing and Content Strategy Specialist with experience in B2C engagement.

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Skills

Core Skills

Content Strategy & DevelopmentMarketing Strategy DevelopmentSocial Media MarketingEvent PlanningCustomer Service

Other Skills

Deep Web ResearchCommunicationPublic SpeakingProblem SolvingMarketingSocial Media BrandingOrganization SkillsMarket ResearchBrand DevelopmentMarket PlanningMarketing ScienceManagement DevelopmentDevelopment & implementation of marketing plansStrategic Business DevelopmentBusiness Education

Experience

4 yrs

Total Experience

2 yrs

Average Tenure

Current Experience

Cinebuster magazine pvt.ltd

Content Writer

– Present

Conducted deep-dive research and created high-impact content for websites, blogs, and social media. Developed and implemented content strategies aligned with brand objectives. Led collaborations across departments for seamless content execution. Edited and proofread content ensuring brand consistency and quality standards. Boosted brand engagement by leveraging social media marketing strategies.

Deep Web ResearchContent Strategy & DevelopmentSocial Media MarketingMarketing Strategy Development

Maharashtra educational society's humera khan institute of management studies and research.

2 roles

Social Media Manager ( student role )

Jan 2023 – Jan 2025 · 2 yrs

Managed official college social media pages, planning and publishing content for events and announcements
Designed campaigns to boost engagement for Annual Day, Freshers’, and other cultural programs
Coordinated with faculty and student teams to ensure brand consistency and timely communication
Boosted follower engagement through strategic use of hashtags, visuals, and storytelling

CommunicationPublic SpeakingSocial Media Marketing

Event Coordinator

Jan 2023 – Jan 2025 · 2 yrs

Planned and executed large-scale events including Annual Day, Freshers’, Farewell, Traditional Day, and seminars
Led all aspects of event management: budgeting, logistics, decoration, scheduling, and coordination
Appointed as the official host for multiple cultural and academic functions
Recognized with awards for Best Presenter, Best Event Organizer, and overall contribution

Event PlanningPublic Speaking

Airbnb

Customer Service Associate (BPO)

Jan 2022 – Jan 2022 · 0 mo · Mumbai, Maharashtra, India · On-site

Handled customer support queries for Airbnb users, ensuring a smooth booking and hosting experience
Resolved service issues efficiently through phone, chat, and email support
Maintained high-quality service standards in a fast-paced, global environment
Developed skills in communication, empathy, and crisis resolution

Customer ServiceProblem Solving

Cinebuster

Web Content Writer

Jan 2019 – Jan 2021 · 2 yrs · Mumbai, Maharashtra, India · On-site

Conducted deep-dive research and created high-impact content for blogs, websites, and social media channels
Developed and executed content strategies aligned with brand goals and target audience needs
Collaborated across departments to ensure smooth content planning and timely delivery
Edited and proofread all content to meet quality and brand consistency standards
Boosted brand engagement through targeted social media marketing techniques
This work was part of my MBA Summer Internship Project on “The Impact of Social Media Marketing Techniques on Customer Experience at CineBuster.”

Content Strategy & DevelopmentSocial Media Marketing