Eric James

CEO

Bengaluru, Karnataka, India20 yrs experience
Most Likely To SwitchHighly Stable

Key Highlights

  • Expert in building high-impact teams in startups.
  • Proven track record in organizational culture transformation.
  • Innovative leader in talent development and HR strategies.
Stackforce AI infers this person is a strategic HR leader specializing in organizational development and culture in high-growth environments.

Contact

Skills

Core Skills

Organizational DevelopmentDiversity & InclusionHr Business PartneringStrategic Human Resources LeadershipOrganizational CultureEmployer BrandingTalent AcquisitionLearning & DevelopmentHr Management System

Other Skills

FacilitationBehavioral SciencesOrganizational DesignPerformance ManagementRecruitingBehavioral economicsE-LearningAnalyticsBusiness StrategyTeam CoachingInterviewingTemporary PlacementEmployee RelationsTrainingTechnical Recruiting

About

Eric is a seasoned HR leader, with a career spanning various established software companies and dynamic startups and brings a wealth of experience in strategic HR leadership. His expertise lies in building and leading teams from the ground up, particularly in high-growth startup environments. His career has been marked by a commitment to innovation and the cultivation of values-driven cultures within leadership roles. Over the years, he has played a pivotal role in shaping HR processes and execution frameworks, ensuring they serve as essential tools for fostering and sustaining organizational culture. His expertise extends globally, having successfully established teams in various countries, including Australia, the Middle East, Europe, the United States, and most recently, Indonesia, all within remarkably short timeframes. He takes pride in designing and delivering comprehensive leadership programs which has clear business outcomes, drawing upon his proficiency in utilizing psychometric tools such as HBDI, MBTI, and DISC. His qualifications include certification as an OD professional from the esteemed Tavistock Clinic in the UK, ISABS accreditation and Certified Transactional Analyst. Currently, I am pursuing further professional development through the TSTA program offered by SAATA and Psychodrama by Vedadrama Institute. In his current role as the Head of Culture & Engagement at Flipkart, he continues to drive positive change and contribute to the success of one of India's leading e-commerce platforms. Eric's career has been marked by a relentless pursuit of excellence, a commitment to nurturing talent, and a passion for shaping organizational culture. Eric thrives in dynamic environments, where innovation and values-driven leadership are the cornerstones of success.

Experience

20 yrs
Total Experience
2 yrs 10 mos
Average Tenure
5 yrs 5 mos
Current Experience

Flipkart

3 roles

Head - Culture & Engagement

Feb 2025Present · 1 yr 3 mos · On-site

Head - Learning, Organizational Development and Inclusion & Diversity

May 2023Jan 2025 · 1 yr 8 mos · On-site

Organizational DevelopmentOrganizational CultureFacilitationDiversity & InclusionBehavioral Sciences

HR Director - Business Partnering

Nov 2020May 2023 · 2 yrs 6 mos · On-site

Organizational DevelopmentHR Business PartneringOrganizational CultureOrganizational DesignStrategic Human Resources Leadership

Meesho

Head of Human Resources

Dec 2018Nov 2020 · 1 yr 11 mos · Bengaluru, Indonesia, China · Hybrid

  • During my tenure as Head of Human Resources at Meesho from December 2018 to November 2020, I played a pivotal role in the company's international growth journey, spanning from Series B to Series E funding rounds. Here are the key outcomes of my contributions:
  • 1. Culture & Values:
  • a. I articulated Meesho's culture and values, ensuring that employees embraced them as an integral part of their work lives.
  • b. I spearheaded the redesign of the Performance Management Process at Meesho, effectively reducing biases and enhancing fairness.
  • c. To instill our values within the organization, I established various communication channels, employing storytelling to convey our values through the lens of our employees.
  • 2. Employer Branding: Externally, I transformed Meesho's employer perception and played a pivotal role in building the company's brand.
  • 3. Meesho Recruitment: I designed and implemented robust recruitment processes that facilitated aggressive scaling while maintaining the ability to hire the right talent quickly and efficiently.
  • 4. Learning & Development: Within Meesho, I fostered a culture of continuous learning, focusing on helping individuals grow within the company.
  • 5. Key Metrics: I developed essential key metrics to measure the effectiveness of HR interventions at every stage, providing valuable insights for ongoing improvement.
  • 6. Certifications for the Company: Under my leadership, Meesho achieved several notable certifications, including being recognized as a "Great Place to Work" last year, consistently ranking among LinkedIn's "Top 25 Companies" for two consecutive years, and being featured as one of YCombinator's "Top Companies to Work For."
  • My role at Meesho was characterized by transformative growth, cultural development, and strategic HR initiatives that significantly contributed to the company's success and reputation.

Colortokens inc.

Head of Human Resources

May 2017Dec 2018 · 1 yr 7 mos · Bengaluru, Australia, United States, Middle East · On-site

  • During my tenure as the head of the People function at ColorTokens, I played a pivotal role in the company's remarkable growth journey, taking it from a startup to a team of 180 employees. My focus was on building robust engineering and sales organizations in the Asia-Pacific (APAC) region. Notably, the average years of experience among our employees at ColorTokens was approximately 13+ years.
  • Key Outcomes:
  • 1. Performance Management Systems (PMS): I was instrumental in developing comprehensive systems for Performance Management, Recruitment, Training, and Compensation & Benefits, and successfully implemented these processes in the workplace.
  • 2. HR Management System Automation: I streamlined and automated the HR Management System, ensuring a seamless employee lifecycle from onboarding to offboarding.
  • 3. Strategic Advisory: I provided valuable guidance to the Company's Senior Leadership Team, advising on initiatives aimed at boosting employee morale and fostering innovation within the workplace.
  • My role at ColorTokens was marked by the successful establishment of critical HR systems and processes that supported the company's growth and cultivated a positive and innovative work environment.

Vmware

Senior Manager Human Resources

Dec 2011May 2017 · 5 yrs 5 mos · Bengaluru, Pune, Mumbai, Delhi · On-site

  • During my tenure as a Senior HR leader at VMware, I held a multifaceted role where I spearheaded the R&D and Sales functions, played a pivotal role in establishing the ER function, and contributed as apart-time member of the L&OD team. Here are the key outcomes of my contributions:
  • 1. Business Partner:
  • I collaborated closely with senior leaders in the Sales team, playing a critical role in envisioning, rebuilding, and executing the people strategy. This strategic partnership resulted in substantial growth, taking the Sales team from 35 million to 101 million over the next three years.
  • 2. OD Interventions:
  • I conceived and formulated an impactful OD initiative for the R&D team in India, known as EMERGE –Find your path and lead the way. This initiative had a global impact across VMware and has since been adopted as a global program, positively influencing employee development and leadership.
  • 3. Certifications: I actively contributed to VMware's GPTW initiatives, enhancing the overall work environment and employee satisfaction.
  • 4. Employee Relations:
  • a. I played a central role in shaping important policies, including those related to the Prevention of Sexual Harassment and Attendance Management Guidelines for the Technical Support Team at VMware.
  • b. Conducted over 20 investigations at VMware, ensuring a fair and respectful workplace.
  • c. Led four organization restructuring activities, contributing to efficient workforce management and alignment with business goals.
  • 5. Mergers & Divestitures:
  • I served as the single point of contact (POC) for three divestitures and two mergers at VMware. My responsibilities encompassed end-to-end transition activities for India, ensuring smooth transitions during these critical phases of organizational change.
  • My role at VMware was marked by strategic leadership, impactful OD initiatives, and a commitment to fostering a positive workplace culture while successfully navigating complex transitions and restructuring activities.

Novell

Human Resource Advisor

Apr 2009Dec 2011 · 2 yrs 8 mos · Bengaluru, Karnataka, India · On-site

  • During my tenure at Novell India, I undertook several key initiatives that significantly impacted the organization's recruitment, business partnering, compensation, and employee engagement functions. Here's an overview of my contributions:
  • 1. Recruitment Transformation:
  • a. I led the rebuilding of the Recruitment Team at Novell India, focusing on creating a more robust and effective team.
  • b. Formulated a comprehensive recruitment strategy to attract top talent.
  • c. Played a pivotal role in enhancing Novell India's employer brand, making it more attractive to prospective candidates.
  • 2. Business Partnering:
  • Provided invaluable advice and guidance to line managers, facilitating their growth and development.
  • Coached and developed line managers to enhance their skills and competencies, thereby maximizing their effectiveness and that of their teams.
  • Designed and oversaw initiatives for key individuals and high-potential employees.
  • Collaborated with managers on bonus and compensation planning, ensuring equitable and competitive compensation packages.
  • 3. Compensation Management:
  • Actively participated in the annual compensation survey in partnership with external vendor Mercer.
  • Assumed the role of Compensation & Benefits lead for Novell India, overseeing all compensation-related matters.
  • Benchmarked salary ranges and company benefits with industry standards, contributing to the development of competitive salary ranges for my respective Business Units.
  • 4. Employee Engagement:
  • Initiated, conducted and facilitated the employee engagement survey for Novell India's Development Center.
  • My tenure at Novell India was characterized by my dedication to enhancing recruitment strategies, fostering effective business partnerships, ensuring competitive compensation packages, and driving employee engagement to create a positive and thriving workplace culture.

Yahoo

Sr HR - TA GDS

Aug 2008Apr 2009 · 8 mos · Bengaluru, Karnataka, India · On-site

  • During my tenure at Yahoo, I played a pivotal role in the end-to-end recruitment process, with a particular focus on senior positions. Here are the key highlights of my contributions:
  • 1. End-to-End Recruitment:
  • I managed the entire recruitment lifecycle at Yahoo, ensuring that the organization consistently attracted and hired top talent across various roles.
  • 2. Recruitment Strategy for Senior Positions:
  • I held a crucial responsibility in formulating and implementing the recruitment strategy specifically tailored for senior positions within the company.
  • 3. Tiger Team for Senior Positions:
  • I was an integral member of the Tiger Team, a specialized group dedicated to identifying and targeting senior-level talent at Yahoo.
  • 4. Market Intelligence and Trend Analysis:
  • I played a key role in gathering market intelligence and compiling comprehensive reports.
  • These reports were instrumental in presenting valuable insights and trends to the business, enabling data-driven decision-making.
  • My time at Yahoo was marked by a strong commitment to talent acquisition, particularly for senior roles, and the ability to provide critical market intelligence that informed strategic decisions within the organization.

Netapp

Human Resources Representative

Mar 2006Jul 2008 · 2 yrs 4 mos · Bengaluru, Karnataka, India · On-site

  • During my tenure at NetApp, I undertook several pivotal responsibilities spanning recruitment, compensation, legal compliance, and process documentation. Here's a concise summary of my key contributions:
  • 1. Recruitment Excellence:
  • I spearheaded end-to-end recruitment efforts, with a focus on sourcing niche and hard-to-find skills, ensuring NetApp attracted top talent.
  • As part of this, I managed and administered the Employee Referral Program, harnessing the power of internal networks to identify exceptional candidates.
  • Additionally, I took charge of University Recruiting at NetApp India, nurturing relationships with educational institutions to tap into emerging talent.
  • 2. Data-Driven Insights:
  • I prepared and presented recruitment dashboards for senior leadership, providing critical insights into recruitment metrics and trends, facilitating informed decision-making.
  • 3. Compensation Expertise:
  • Collaborating with the compensation team, I played a key role in defining competitive salary ranges for India, ensuring that NetApp remained an attractive employer in the market.
  • I also administered salary increase guidelines for managers, aligning compensation practices with organizational goals.
  • 4. Legal Compliance Assurance:
  • I assumed responsibility for ensuring HR compliance across the board for NetApp India, navigating the complexities of employment law and regulations to safeguard the company's interests and maintain ethical practices.
  • 5. Streamlined HR Processes:
  • I undertook the documentation of HR processes and successfully disseminated them across NetApp India, creating a standardized and efficient framework for HR operations.
  • My tenure at NetApp was marked by a holistic approach to talent acquisition, compensation management, legal compliance, and process optimization. These efforts collectively contributed to the growth and success of NetApp's operations in India.

Schneider electric

Human Resources Trainee

Dec 2004Feb 2006 · 1 yr 2 mos · Bengaluru, Karnataka, India · On-site

  • During my tenure at Schneider India, I played a pivotal role in various HR functions, focusing on talentacquisition, onboarding, training, and database management. Here's a concise summary of my keycontributions:
  • 1. Talent Acquisition Excellence:
  • I led end-to-end recruitment efforts, ensuring that Schneider India consistently attracted and hired top talent.
  • 2. Seamless Onboarding:
  • I facilitated the induction process, ensuring that new hires smoothly transitioned into the organization, understanding their roles, responsibilities, and the company culture.
  • 3. Training Program Management:
  • I administered training programs, providing employees with the tools and knowledge needed to excel intheir roles.
  • I also maintained a comprehensive training database, ensuring accurate and up-to-date records of employee training and development initiatives.
  • My role at Schneider India was marked by a dedication to nurturing a skilled and knowledgeable workforce, ensuring a smooth onboarding process, and promoting a culture of continuous learning and development. These efforts collectively contributed to Schneider India's growth and success.

Education

South Asian Association for Transactional Analysts (SAATA)

Diploma in Transactional Analysis

Jan 2016Jan 2018

Indian Society for Advanced Behavioral Sciences (ISABS)

Organization Development Certification Program — Industrial and Organizational Psychology

Jan 2014Jan 2015

Bangalore University

Master of Business Administration - MBA — Human Resources & Systems

Jan 2004Jan 2006

Sathyabama Institute of Science & Technology, Chennai

Bachelor of Engineering - BE — Computer Science

Jan 2000Jan 2004

Abu Dhabi Indian School

Schooling

Jan 1991Jan 2000

ITAA - International Transactional Analysis Association

Certified Transactional Analyst — Organization

Oct 2024Present

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