Kumail Khetani

Business Development Executive

Thane, Maharashtra, India10 yrs 8 mos experience

Highly Stable

Key Highlights

Strong expertise in workforce management analytics.
Proficient in reporting and data analysis.
Experienced in customer service and team leadership.

Stackforce AI infers this person is a Workforce Management Analyst with strong analytical skills in customer service environments.

Contact

Skills

Core Skills

Workforce ManagementReporting & AnalysisCustomer Service

Other Skills

PresentationsCommunicationIEX Total ViewMicrosoft ExcelMicrosoft WordSalesLeadershipCustomer SatisfactionPowerPointTeam LeadershipTrainingCall CentersMicrosoft OfficeTeam ManagementBusiness Development

Experience

10 yrs 8 mos

Total Experience

2 yrs 8 mos

Average Tenure

2 yrs 7 mos

Current Experience

Etraveli group

Business Analyst

Oct 2023 – Present · 2 yrs 7 mos · Mumbai, Maharashtra, India · Hybrid

Airbnb

Workforce Management Analyst

Jan 2022 – Oct 2023 · 1 yr 9 mos · India

Reporting & AnalysisPresentationsWorkforce Management

Jpmorgan chase & co.

Workforce Analyst

Dec 2016 – Jan 2022 · 5 yrs 1 mo · Mumbai, Maharashtra, India · On-site

Reporting & AnalysisPresentationsWorkforce Management

Cleartrip

Customer Service Representative

May 2015 – Aug 2016 · 1 yr 3 mos · Mumbai Area, India

Reporting & AnalysisPresentationsCustomer Service

Education

Mumbai University Mumbai

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