Oct 2018 – Jun 2021 · 2 yrs 8 mos · Bengaluru Area, India

• Worked on Solution Consulting for Various FMCG Companies in India for a Product called “IVY Mobility” a Sales Force Automation and Distribution Management System”
• Working on Developing Trade Promotion Management System as a Functional Solution Architect
• Conducted post-sale requirements gathering, analysis, and documentation
• Provided support during customer implementations and applied industry best practices to ensure success
• Created strong relationships with key decision-makers as a trusted consultant of DMS product line
• Managed project planning, resource allocation, scope, schedule, status, and documentation
• Worked with customers or prospective customers to develop integrated solutions and lead detailed architectural dialogues to facilitate the delivery of comprehensive solution

May 2017 – Sep 2018 · 1 yr 4 mos · Bengaluru, Karnataka, India

• Managing Various Implementation Projects for a Product called “NewsPage” a Sales Force Automation and Distributor Management System
• Collected historical data and performed research to develop program cost estimates and budgets
• Tracked and reported job scope and program results to customers and other stakeholders
• Pitched and built new programming strategies and one-off feature shows to boost client interests and diversify offerings
• Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones
• Coached team members on productivity strategies, policy updates, and performance improvement plans to accomplish challenging goals
• Designed solutions that resolved business issues and improved delivery processes for Distributor Management solutions
• Attained improvement in technical project delivery processes by leading project management process improvement
• Addressed and resolved technical, financial and operational concerns by working with Leadership team
• Ensured that design, operation and IT systems complied with applicable regulations
• Defined classification levels for all types of information and data, including privacy, PCI, quality systems, trade secrets, and intellectual property
• Captured system needs, supported process design, and aligned systems to business requirements

Jun 2008 – Apr 2017 · 8 yrs 10 mos · Chennai Area, India

• Implementation of Distributor Management System for 2000+ Distributors of ITC Limited
• A Product named “Forum Micro-ERP” from Sify an Offline desktop application for about 1600+ Distributor across India
• A Product named “Forum” from Sify an Online web application for about 400+ Distributors across India
• Handled Server Sizing and Security Requirement for the Application Implementation as part of Infrastructure Need for the Applications
• Handled Procurement of Mobile Device for 4000+ SFA Users
• Presenting Status Update to Top Management
• Implementation of Trade Promotion Management & Trade Promo Optimization for ITC Limited
• Developed an In-house Product for Managing Trade Promotion and Optimize the Promotions
• Implementation of Sales Force Automation for ITC Limited
• A Product Name “NewsPage” from NewsPage Pvt. Ltd., Singapore a Web based and Mobile Client Application for about 1200+ Distributors across India
• Developing Statistical Models for Retail and FMCG Clients in India and Other Countries for Multiple FMCG and Retail Clients
• Part of Business Consulting Team to develop a model for Trade Promotion Effectiveness analytics using “R” and “Oracle”
• Part of Business Consulting Team to develop a Customer Behavior analytics using “R” and “Oracle”
• Part of Business Consulting Team to develop a model to predict the effectiveness of a Coupon analytics
• Determined areas for improvement and implemented processes to alleviate problems
• Prioritized projects and project tasks depending upon key milestones and deadline dates
• Identified business issues through careful collaboration with key stakeholders
• Consulted with clients to identify business and technical requirements for proposed system modifications and technology purchases
• Installed and maintained systems and analyzed users' needs
• Accurately documented user support activities, such as system problems, corrective actions, resolution status
• Communicated effectively with vendors to determine pricing and technical specifications

Nov 2007 – May 2008 · 6 mos

• Worked as Assistant Manager in Wal-mart India team and be part of setting up first Warehouse in India to enable the Bharti Wal-mart Easy day stores to start there retail operation in India.

Apr 2003 – Nov 2007 · 4 yrs 7 mos

• Implementation of Distributor Management System for various FMCG Clients in India
• Managed various Implementation projects for a Product called “Sify Forum” offline desktop application for more than 3000+ Distributors across India for various FMCG companies in India
• Product Management of a Distribution Management System
• Developed Product Roadmap and Various Product Features additions for Distributor Management System called “Sify Forum”
• Performed system analysis, documentation, testing, implementation of the DMS Application
• Defined business goals to determine systems requirements
• Gathered requirements and performed gap analysis through design workshops with users
• Supported system developers by creating system models, diagrams, and charts
• Resolved malfunctions with systems and programs through troubleshooting
• Presented business leaders with cost-benefit and return-on-investment estimations to drive project planning and execution for developing next-generation Application

Apr 2001 – Mar 2003 · 1 yr 11 mos · Ambasamudram, Tirunelveli Dist, Tamilnadu, India

• Managing my own Computer Education and Browsing Centre
• Learned and remained updated on statutory requirements and regulations