Ramaa Balasubramanian

Customer Success Manager

Bengaluru, Karnataka, India10 yrs 2 mos experience

Highly Stable

Key Highlights

Proven track record in customer success management.
Strong expertise in stakeholder engagement and user adoption.
Diverse experience across multiple industries and roles.

Stackforce AI infers this person is a Customer Success Manager with a strong background in B2B SaaS.

Contact

Skills

Core Skills

Customer SuccessStakeholder EngagementSalesCustomer EngagementProduct ManagementDigital Strategy

Other Skills

User AdoptionCustomer RelationsOnboardingRenewalsCustomer Satisfaction (CSAT)Team LeadershipProfessional ServicesWorking ExperienceBusiness-to-Business (B2B)Customer ServiceBusiness ReviewsGood Clinical Practice (GCP)Success StoriesLarge ProgramsResolving Issues

Experience

10 yrs 2 mos

Total Experience

2 yrs 3 mos

Average Tenure

1 yr 11 mos

Current Experience

Commvault

Customer Success Manager- APAC

Jun 2024 – Present · 1 yr 11 mos · Bengaluru, Karnataka, India · On-site

Customer SuccessStakeholder EngagementUser AdoptionCustomer RelationsOnboardingRenewals+3

Cropin technology

Customer Success Manager - SEA Africa & India

Oct 2021 – Mar 2024 · 2 yrs 5 mos · Bengaluru, Karnataka, India

Professional ServicesStakeholder EngagementUser AdoptionCustomer RelationsWorking ExperienceBusiness-to-Business (B2B)+14

Maternity break

Stay-at-Home Parent

Sep 2018 – Sep 2021 · 3 yrs

Career break

Full-time parenting

Sep 2018 – Sep 2021 · 3 yrs

Adobe

Account Development Manager

Mar 2017 – Aug 2018 · 1 yr 5 mos · Noida, Uttar Pradesh, India · On-site

Stakeholder EngagementBusiness-to-Business (B2B)Customer ServiceLead QualificationSales Pipeline DevelopmentSales+1

Careers360

Product Management Intern

Apr 2015 – May 2015 · 1 mo · Greater Delhi Area

Summer internship during my MBA at IMT Ghaziabad

Digital StrategyProduct DevelopmentProduct Management

Tata consultancy services

2 roles

SAP Quality Assurance

Nov 2013 – May 2014 · 6 mos · Greater Chennai Area

Business Analyst

Nov 2012 – Oct 2013 · 11 mos · Greater Chennai Area

Education

Institute of Management Technology, Ghaziabad

Master of Business Administration (M.B.A.)

Jan 2014 – Jan 2016

Anna University Chennai

Bachelor of Engineering - BE — Electronics and instrumentation

Jan 2008 – Jan 2012

Vidya Mandir Senior Secondary School, Mylapore

High School — Computer Science

Jan 2002 – Jan 2008

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