Sep 2024 – Nov 2025 · 1 yr 2 mos · Gurugram, Haryana, India · On-site

Apr 2023 – Jun 2023 · 2 mos · Gurugram, Haryana, India · On-site

• Onboard and develop: working with management to create a comprehensive onboarding plan that outlines the various steps and activities that the on-boarded startup will go through during the community period.
• Closely interacted with 7-8 Startups on a video call every day and analyzed and moved them onto the next steps. Interacted with 100+ startups through video calls and small meetups.
• Conducted research gathered data, and Used Sales Navigator to generate leads.

Jul 2022 – Jan 2023 · 6 mos · Gurugram, Haryana, India · On-site

• Used various data such as customer satisfaction reports, surveys and complaint logs to develop strategies and techniques to enhance department's effectiveness.
• Analysed customer service department's operations and provided recommendations on ways to improve productivity and customer satisfaction levels.
• Had conversations with customers directly helping them to troubleshoot issues and resolve customer dissatisfaction.
• Made sure every users onboarding journey was easy.
• Maintain and share their reports of the no of customers applied.
• Coordinating with Manager and solving customers queries directly.

Sep 2021 – Nov 2021 · 2 mos · Delhi, India · Remote

• Was handling the social media of the company including linkedin, Instagram, facebook posting daily on all the sites.
• Made a list of colleges which had art society to pitch them the art products that the company sell. had a record of all the data and worked according to the analytics of daily posting.

Jun 2021 – Aug 2021 · 2 mos · Gurugram, Haryana, India · Remote

• 1. Conducted a health insurance portfolio review and providing financial advisory to different people across the nation.
• 2. Acquired knowledge about the various financial tools used for investments with primary focus on Mutual Funds, Life Insurance, NPS, Fixed income instruments and Health Insurance.
• 3. Pursuing Financial Planning, wealth creation and applying power of compounding concept in investment decisions.
• 4. Client management, cold calling, client awareness regarding different investment avenues under different category of Mutual Funds with regard to opening SIP (Systematic Investment Plan).
• 5. Working on different research tools like Fund Barometer, SIP calculator to estimate returns, tax calculator etc.

Mar 2021 – Apr 2021 · 1 mo · Delhi, India · Remote

• Demonstrating products and services as deemed necessary by clients and unschool.
• Scheduling appointments and meetings as necessary.
• Answering questions from clients.
• Making product knowledge readily available to self and other sale people through various resources.

Jun 2020 – Jul 2020 · 1 mo · Delhi, India · Remote

• Created my own campaign link to accept donations.
• asked people to join the workshops conducted by us.
• Shared my campaign link to all the social media platforms and attracted huge traffic.