Aastha Hamal

Operations Associate

Delhi, India4 yrs 11 mos experience

Most Likely To Switch

Key Highlights

Strong background in customer service management.
Proficient in Salesforce and CRM tools.
Experience in social media coordination and engagement.

Stackforce AI infers this person is a Customer Experience Specialist with a focus on CRM and social media engagement.

Contact

Skills

Other Skills

Customer ServiceCustomer Relationship Management (CRM)Customer SatisfactionCustomer RetentionCustomer ExperienceCustomer SupportCustomer EngagementSales Force DevelopmentSalesforce.comMicrosoft Excel

Experience

4 yrs 11 mos

Total Experience

1 yr

Average Tenure

1 yr 3 mos

Current Experience

Zavya

Customer Service Specialist

Jan 2025 – Present · 1 yr 3 mos · Hybrid

Honasa consumer ltd.

Social Media Specialist

Feb 2024 – Feb 2025 · 1 yr

Spinny

Escalation Specialist

Apr 2022 – Sep 2023 · 1 yr 5 mos · India

Zomato

Social Media Coordinator

Jun 2021 – Apr 2022 · 10 mos · India

Allianz partners india

Assistance Coordinator

Dec 2020 – Jun 2021 · 6 mos · India · On-site

Education

Delhi University

Bachelor of Arts - BA — Political Science and Government

Aug 2020 – Mar 2023

Other

Bachelor of Arts - BA — Humanities/Humanistic Studies

Aug 2020 – Present

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