V

Vivek Kushwah

Product Manager

New Delhi, Delhi, India7 yrs 7 mos experience
Most Likely To SwitchHighly Stable

Key Highlights

  • 8 years of diverse experience in product management.
  • Bilingual professional with strong negotiation skills.
  • Expert in optimizing workflows and enhancing customer experience.
Stackforce AI infers this person is a Product Manager with expertise in customer experience and escalation resolution in a B2C environment.

Contact

LinkedIn

Skills

Core Skills

Product ManagementCustomer ExperienceEscalation Resolution

Other Skills

NegotiationEscalationCustomer Service TrainingCustomer SupportCustomer ServiceTypingMentoringInternational BusinessSocial MediaCustomer SatisfactionQuality ControlConstructive Feedback

About

Hey 😊 I am a passionate bilingual and graduate Bachelor's in Commerce with 8 years of work experience. As a Product Manager I thrive at the intersection of strategy, execution and efficiency. Optimizing product workflows, streamlining cross-functional processes and seamless product delivery.

Experience

7 yrs 7 mos
Total Experience
2 yrs 6 mos
Average Tenure
3 yrs 4 mos
Current Experience

Vspagy

Product Manager

Jan 2023 – Present · 3 yrs 4 mos · Noida, Uttar Pradesh, India

NegotiationCustomer ExperienceProduct Management

Blinkit

Escalation Specialist

Jun 2021 – Jan 2023 · 1 yr 7 mos · Gurugram, Haryana, India · Hybrid

EscalationEscalation Resolution

Lenskart.com

Escalation Specialist

Sep 2018 – May 2021 · 2 yrs 8 mos · Faridabad, Haryana, India

EscalationEscalation Resolution

Education

Sarvodaya Sr School

High School

Jan 2010 – Jan 2011

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