P

Priya H

Customer Success Manager

Bengaluru, Karnataka, India8 yrs 2 mos experience
Highly Stable

Key Highlights

  • Detail-oriented with a focus on customer satisfaction.
  • Experienced in managing high-volume support queues.
  • Skilled in using multiple SaaS tools for customer support.
Stackforce AI infers this person is a Customer Support Specialist in the SaaS industry.

Contact

Skills

Other Skills

Customer ServiceEORDevrevExpensifyChatGPTCustomer Service OperationsMicrosoft ExcelJiraZendeskCustomer Relationship Management (CRM)Customer ExperienceCustomer SupportCustomer Success

About

Detail-oriented and empathetic Customer Support Specialist with hands-on experience supporting global SaaS platforms. I’ve worked extensively with tools like Zendesk, Expensify, DevRev, and Google Workspace to manage high-volume support queues, resolve complex inquiries, and ensure timely communication across multiple time zones. Known for my clear communication, attention to detail, and ability to handle sensitive queries with empathy, I take pride in helping users navigate tools with ease and confidence. Passionate about enhancing global service operations, contributing to scalable internal workflows, and growing in fast-paced, mission-driven environments.

Experience

8 yrs 2 mos
Total Experience
2 yrs
Average Tenure
--
Current Experience

Velocity global

Customer Support Specialist-Global

Apr 2024Sep 2025 · 1 yr 5 mos · Bengaluru, Karnataka, India

Flipkart

Customer Support Specialist

Sep 2020Feb 2024 · 3 yrs 5 mos · Bengaluru, Karnataka, India · On-site

Meesho

Customer Support Executive

Feb 2019Apr 2020 · 1 yr 2 mos · Bengaluru, Karnataka

Concentrix

Technical Support Engineer

Dec 2016Feb 2019 · 2 yrs 2 mos

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