Darpan Thole

Business Development Executive

Evanston, Illinois, United States3 yrs 10 mos experience

AI EnabledAI ML Practitioner

Key Highlights

Led initiatives to enhance customer experience at PhonePe.
Managed order growth for 100K+ sellers at Meesho.
Optimized marketing strategies to reactivate dormant users.

Stackforce AI infers this person is a Fintech and E-commerce professional with strong leadership and customer experience skills.

Contact

Skills

Core Skills

LeadershipStakeholder ManagementCustomer ExperienceCustomer RetentionBusiness Strategy

Other Skills

SQLProblem SolvingCompetitive IntelligenceMarket ResearchAnalyticsMarketing StrategyA/B TestingSenior Stakeholder ManagementRetention StrategiesReactivationCustomer SatisfactionProduct MarketingUIXProduct StrategyChatbot Design

Experience

3 yrs 10 mos

Total Experience

1 yr 11 mos

Average Tenure

--

Current Experience

Adobe

Payments Partnerships

Jun 2025 – Aug 2025 · 2 mos · New York, United States

Meesho

Associate Business Manager

Apr 2022 – Jun 2024 · 2 yrs 2 mos · Bengaluru, Karnataka, India · On-site

Managed order growth and engagement for 100K+ sellers on the platform.

LeadershipStakeholder Management

Phonepe

2 roles

Assistant Manager

Aug 2021 – Apr 2022 · 8 mos

Enhanced customer and merchant experience for millions of daily transactions via PhonePe.
Improved Net Promotor Score (NPS) and reduced support costs through strategic initiatives and process optimization.

Customer ExperienceCustomer Retention

Graduate Trainee

Aug 2020 – Aug 2021 · 1 yr

Swiggy

Business Intern (Growth and Strategy)

Jul 2019 – Dec 2019 · 5 mos · Bangalore · On-site

Increased revenue and enhanced user engagement: Optimized delivery fee across 20+ cities and led marketing campaigns for dormant users reactivation.

SQLBusiness Strategy

Mobijini (bizmobile it solutions pvt. ltd.)

Supply Chain Management Intern

May 2019 – Jul 2019 · 2 mos · Bangalore

Education

Northwestern University - Kellogg School of Management

Master of Business Administration - MBA

Jul 2024 – Jun 2026

Birla Institute of Technology and Science, Pilani

Bachelor of Engineering — Chemical Engineering

Jan 2016 – Jan 2020

Nath Valley School

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