Daniyal Jawaid Malik

Operations Associate

Bengaluru, Karnataka, India10 yrs 1 mo experience
Highly Stable

Key Highlights

  • Expert in KYC and AML investigations.
  • Proven track record in customer support roles.
  • Strong background in sales and product promotion.
Stackforce AI infers this person is a Customer Support and Sales Specialist in the Fintech and Consumer Electronics sectors.

Contact

LinkedIn

Skills

Core Skills

Customer SupportApple SupportBusiness DevelopmentSalesmanship

Other Skills

Technical SupportTechnical Sales ConsultingCustomer ServiceProduct PromotionBankingChat supportNegotiationCustomer Service RepresentativesApple CertifiedSoftware ConsultingAdvertisingProduct DemonstrationProduct SamplingPromotional ModelingDemonstration

About

Daniyal Jawaid Malik aka Djmalik & Danny. I'm a singer- songwriter, actor, photographer, artist, author, co-founder of #KreativeBrothers musical band and most importantly I'm a gentleman. You're welcome to my LinkedIn profile.

Experience

10 yrs 1 mo
Total Experience
2 yrs
Average Tenure
--
Current Experience

Intouchcx

Customer Service Advisor

Jun 2023 – Aug 2024 · 1 yr 2 mos · Bengaluru, Karnataka, India · On-site

  • I worked for a Fintech company, NBFI. Chat and Email
  • customer support. Skilled in handling high-volume
  • interactions, dual chat management, and
  • delivering exceptional customer experiences.
  • Expert in KYC and AML investigation.
  • Seeking a challenging role in the
  • environment where I can utilize my expertise
  • to enhance customer satisfaction and
  • support business objectives.
Customer SupportTechnical Support

Firstsource

Customer Service Advisor

Sep 2019 – Jun 2023 · 3 yrs 9 mos · Bengaluru, Karnataka, India · On-site

Customer SupportTechnical Support

Apple

Apple Solutions Consultant

Sep 2016 – Sep 2019 · 3 yrs · Bengaluru, Karnataka, India · On-site

  • Sales and services of Apple products like iPhone, iPad, iMac. Apple - Think Different.
Apple SupportTechnical Sales Consulting

Bose corporation

Product Demonstrator

Sep 2015 – Sep 2016 · 1 yr · Bengaluru, Karnataka, India · On-site

  • Demonstrated BOSE speakers - Better Sound Through Research.
Business DevelopmentCustomer Service

Dufry group

Sales Promoter

Jun 2014 – Aug 2015 · 1 yr 2 mos · Bengaluru, Karnataka, India · On-site

  • Promoted the sales of Johnny Walker Whisky. Johnny Walker - Keep Walking...
SalesmanshipProduct Promotion

Education

Singhania University Delhi

Bachelor of Commerce (B.Com.) — Commerce

Jan 2012 – Jan 2014

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