Ashish Verma

Director of Engineering

Hyderabad, Telangana, India18 yrs 4 mos experience
Highly StableAI Enabled

Key Highlights

  • Proven track record in customer success management.
  • Expertise in strategic partnerships and business growth.
  • Strong leadership in driving product adoption and insights.
Stackforce AI infers this person is a SaaS and Telecommunications expert with a strong focus on customer success and business development.

Contact

Skills

Core Skills

Customer SuccessStrategic InfluenceBusiness DevelopmentKey Account Management

Other Skills

Artificial Intelligence (AI)Customer FocusSenior Stakeholder ManagementSales PlanningPre-salesProduct ManagementCompetitive AnalysisTelecommunicationsProduct MarketingBusiness StrategyStrategyTeam ManagementSalesAccount ManagementEnterprise Account Management

Experience

18 yrs 4 mos
Total Experience
4 yrs 3 mos
Average Tenure
1 yr 4 mos
Current Experience

Salesforce

Director, Customer Success

Jan 2025Present · 1 yr 4 mos · Hyderabad, Telangana, India · Hybrid

Customer SuccessArtificial Intelligence (AI)Strategic InfluenceCustomer FocusSenior Stakeholder Management

Google

2 roles

Head of Customer Success Acceleration, UK

Promoted

Nov 2021Jan 2025 · 3 yrs 2 mos · Hyderabad, Telangana, India

  • Driving success for Google UK's Mid Market clients, leading the strategy and partnership team delivering transformational growth through rich business insights, product adoption and activation and strong partnerships with in-market sales teams.
Customer SuccessArtificial Intelligence (AI)Strategic InfluenceCustomer FocusSenior Stakeholder Management

Manager, Customer Success Acceleration, UK

Dec 2017Oct 2021 · 3 yrs 10 mos · Hyderabad, Telangana, India

  • Leading a team of Digital Marketing Strategists working closely with in-market sales teams enabling clients attain business objectives and progress on the digital maturity curve, through best-in-class insights, cross functional partnerships and deep product knowledge.

Flipkart

3 roles

Associate Director, Men's Apparel

May 2017Nov 2017 · 6 mos

Associate Director, Smartphones

Jul 2015Apr 2017 · 1 yr 9 mos

Sr Manager, Marketplace

Aug 2014Jun 2015 · 10 mos

Mediatek

Senior Manager, Business Development, South Asia

Jan 2011Aug 2014 · 3 yrs 7 mos · Noida, India

  • Business Development
  • Key Account Management: Managing Key accounts in South Asia for MediaTek, responsible for growing market share, strategic partnership in launching affordable smartphones.
  • Sales : Achieving sales targets, in terms of overall volumes and Smartphone volumes.
  • Sales Planning (Internal): Work with internal teams in the Headquarters to plan for timely and adequate chipset supplies to vendors to fulfil orders from customers.
  • Sales Planning(External): Working closely with Product and Sales team of key accounts to develop GTM plan for new models and also product planning based on market landscape.
  • Co-Marketing : Initiate and execute co-marketing activities with key accounts in India to improve MediaTek share at these accounts.

Motorola mobility

3 roles

Area Sales Manager, Rest Of Maharashtra, Goa

Jan 2009Dec 2010 · 1 yr 11 mos

  • Roles and responsibilities:
  • Channel sales: Achieve the sales targets assigned to me for my region, both for low end and smart phones (Motorola’s Android portfolio).
  • Strategic Key Account Management: Building long term relationship with top 33 retail outlets in Bombay, under Motorola Preferred Partner Program to increase Motorola Smartphone share, visibility and brand recall.
  • Team Management: Manage the Feet-on-Street executives (outsourced) to acquire new business partners and achieve sales targets
  • To develop, manage and implement the channel strategy for channel partners for the region.
  • Ensure value and volume share along with driving the right product mix to achieve business goals.
  • To ensure that Channel Marketing activities are initiated and successfully implemented in the designated area.
  • Achievements:
  • Highest Smartphone sales in Pune, Nov 2010, up 80% over previous month. Converted into a case study for other markets.
  • Motorola Preferred Partner Program in Bombay achieved its complete tie-up
  • target in a record 30 days, sales up by 40% M-o-M

Area Sales Manager, Modern Trade

Promoted

Apr 2008Dec 2008 · 8 mos

  • Roles and responsibilities:
  • Modern Retail: Driving business in terms of volumes and counter share at retail chain level across the territory, against assigned targets
  • Marketing: Conceptualize and implement various ATL and BTL activities at the local level.
  • Implementation of sales enablers – POSM, dummies, product trainings – to ensure maximum sale conversion at Point of Sale
  • Relationship Management: Co-ordinate with top management, operations and planning teams of all Retail Chains to increase sell through for Motorola and achieve high brand visibility
  • Business Planning - Forecasting, target setting and regular review for outsourced sales team working in my region
  • Achievements:
  • 55% and 65% of the overall India sales of Motorola Aura (Rs 1 Lac phone) and MotoRazr2 V8 Luxury edition respectively were from my territory.
  • Highest team productivity of 5.23 at an all India level during peak Diwali season

Management Trainee

Jun 2007Mar 2008 · 9 mos

  • Branding and Advertisement: Member of the brand team that worked on the launch of the MotoRazr2 V8, one of the most effective and expensive Motorola launches in India – complete ownership of the internet plan for the same on Yahoo, Zapak, Indiatimes, MSN
  • Sales –Retail Trade: Handling major part of Mumbai, including the oldest and biggest distributor in West India and outsourced sales team
  • Sales – Modern Trade: Handling Retail Chains across Mumbai, including target setting, performance review and monitoring
  • Achievements:
  • Struck critical business deals, the first and highest in the country, for Moto Q, Motorola’s first business phone
  • Absorbed as ASM, Modern Trade for a crucial territory like Bombay based on rotational stint performance

Dabur india limited

Summer Trainee

Apr 2006May 2006 · 1 mo

  • Devising a strategy for increasing the sales coverage of Dabur in C & D class outlets
  • Scope: Analysis of the current status of coverage of Dabur in Mumbai, the competition
  • strategies to cover the market, conducting a survey of around 200 C & D class outlets and
  • then suggesting a strategy

Education

Management Development Institute, Gurgaon

MBA — Marketing

Jan 2005Jan 2007

Indian Institute of Technology, Roorkee

B Tech — Electronics & Communication Engg

Jan 2001Jan 2005

Brightlands School, Dehradun

SSC

Jan 1986Jan 2000

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