V

Vikrant M.

Associate Consultant

Bengaluru, Karnataka, India23 yrs 10 mos experience
Highly Stable

Key Highlights

  • Over two decades of cross-functional leadership experience.
  • Expertise in change management and operational excellence.
  • Proven track record in transforming underperforming projects.
Stackforce AI infers this person is a strategic operations leader in the B2B sector, focusing on change management and operational excellence.

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Skills

Core Skills

LeadershipStakeholder EngagementSupply Chain ManagementCustomer ServiceTeam LeadershipProject Support

Other Skills

Performance MetricsPerformance AnalysisStrategic VisionExecutive-level CommunicationStrategic InitiativesCustomer Facing RolesSpoken EnglishDelivery ManagementNegotiationManaging ManagersIntercultural SkillsSteering (Mechanical)Talent DevelopmentGlobal OperationsCustomer Success

About

With over two decades of cross-functional leadership, I bring a rare blend of strategic vision, operational precision, and people-first management — with Change Management at the heart of everything I do. From transforming underperforming projects to designing global compliance programs and building scalable operations from the ground up, I’ve helped organizations navigate complex change across functions, cultures, and continents. Whether it’s a Fortune 500 like Walmart or a high-growth venture, I’ve led change that sticks — aligning people, processes, and performance for long-term impact. My expertise spans GRC modeling, HR strategy, audits and investigations, supply chain innovation, and customer service transformation. I’ve successfully turned around failing programs, developed future-ready SOPs, and implemented cost-saving initiatives while building high-performing teams across 80+ countries. What drives me? Change with purpose. People with potential. And systems that enable real progress. I thrive on solving tough problems, simplifying the complex, and helping businesses adapt, evolve, and lead. If you’re looking for a leader who can drive transformation with empathy, structure, and measurable results — let’s connect.

Experience

23 yrs 10 mos
Total Experience
4 yrs 5 mos
Average Tenure
3 yrs 4 mos
Current Experience

Infosys

Lead consultant

Jan 2023Present · 3 yrs 4 mos · India · Hybrid

Performance MetricsPerformance AnalysisStakeholder EngagementLeadershipStrategic VisionExecutive-level Communication+39

Live unique life

Head Of Operations

Jun 2020Jan 2023 · 2 yrs 7 mos

Performance MetricsPerformance AnalysisStakeholder EngagementLeadershipSafety ManagementSupply Chain Management+50

Self-employed

Co-Owner

Mar 2018Apr 2022 · 4 yrs 1 mo

Performance MetricsPerformance AnalysisStakeholder EngagementLeadershipStrategic VisionExecutive-level Communication+49

Walmart

Sr. Manager Ethical Sourcing

Sep 2012Sep 2017 · 5 yrs · Bangalore

Performance MetricsPerformance AnalysisStakeholder EngagementLeadershipSafety ManagementStrategic Vision+45

24/7 customer pvt ltd

Operation Manager

May 2004Oct 2012 · 8 yrs 5 mos

Performance MetricsPerformance AnalysisStakeholder EngagementLeadershipCustomer ServiceCustomer Facing Roles+31

Mphasis

Team Lead

Jan 2002May 2004 · 2 yrs 4 mos

Spoken EnglishBusiness EngagementProject SupportHigh Performance TeamsTeam LeadershipCrisis Management+2

Education

University of Mysore

BBM — Marketing

Jan 1997Jan 2000

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