Dec 2017 – Jul 2019 · 1 yr 7 mos · Sunnyvale, CA

• Program Manager – RUCK U. Sales Academy: lead team to develop and conduct quarterly four-day intensive sales training program for new-hire WW Sales, Systems Engineering, and Field Marketing personnel, including administration, logistics, communications, pre-work assignments, classroom instruction, interactive team exercise, lab sessions, final test, and feedback review.
• Program Manager – Sales Webcasts and ‘Tech Tuesday’ Webcasts field communications: developed, launched, and now manage weekly WebEx-based worldwide webcast program to disseminate time-critical sales and technical information to Sales, Systems Engineering, and Marketing personnel; maintain Egnyte repository.
• Training and Education Transition Team (CommScope/ARRIS integration)
• Summer Interns - Sunnyvale Site Lead

Jul 2017 – Nov 2017 · 4 mos

• Project Manager – Sales Webcasts and ‘Tech Tuesday’ Webcasts field communications: developed, launched, and now manage weekly WebEx-based worldwide webcast sessions to disseminate time-critical sales and technical information to Sales and Systems Engineering personnel; maintain Egnyte repository.
• Project Manager – Sales Onboarding (’30-60-90 Day’): developing role-based onboarding for new hires in Sales and Systems Engineering (TAM, PAM, DAM, ISR, IPAM, IDAM, and SE personnel).
• Project Manager – Sales Academy: lead team in development of quarterly four-day intensive sales training program for new-hire WW Sales and System Engineering personnel, including logistics, communications, pre-work assignments, classroom instruction, interactive team exercise, lab sessions, final test, and feedback process.

Mar 2012 – Jun 2017 · 5 yrs 3 mos

• Project Manager – launch of Altify Align Insight Selling (Challenger) sales methodology module on Salesforce (SFDC) (module formerly TAS Group Dealmaker, Conversation Manager); Insight Development Process; Insight Publisher; Brainshark training video creation.
• Project Manager, Business Management – transition of FlightDeck Sales Enablement platform from SAVO to Adobe AEM; content migration, content governance, front-end document management tools development, Elasticsearch Search function Request For Enhancement (RFE), and Customer Focus Group feedback loop.
• Program Owner, Lead Proposal Manager – BidBROCADE Request For Proposal (RFP) online Sales resources; Bid Team lead; tools and templates development (Bid/No-Bid Best Practice Guide, BidKIT ‘Self-Enabled’ Instructional Kit, BidINFLUENCER Pre-RFP ‘Seed’ Statement Guide, BidBUILDER Response Templates: Corporate and E-Rate versions), content authorship, SharePoint administration, Brainshark training video creation, Sales Webcast delivery; Account Team training and response advisor/guidance through full project management of RFP response efforts from Bid/No-Bid initiation through response submission; response acknowledgement SLA (service level agreement) adherence; response submissions met 100% of deadlines and requirements.
• Core Team Member – Initiatives:
• State, Local, Education (SLED) Extended Core Team
• E-Rate ‘470’ RFP Core Team – Content Repository Administrator/Author (SharePoint, FlightDeck (Adobe AEM), Egnyte)
• Smart Cities Core Team
• Content Governance Council
• Corporate Responsibility (CR) Council, Electronic Industry Citizenship Coalition (EICC) (‘Applicant Member’)

Jan 2010 – Jan 2012 · 2 yrs

• Created, coordinated, and maintained Request For Proposal (RFP) corporate responses to state, county, and local government entities as a lead author for drugs-of-abuse testing company offering ‘turn-key’ certified laboratory program management services.
• Configured and monitored BidSync database account to research program response candidates.
• Responses successfully proved the superior value and efficiency of private industry business model versus government-run program model.
• Response submissions met 100% of deadlines and requirements, including proactive feedback to procurement organizations to improve their RFP and bid solicitation processes.

Jan 2007 – Jan 2010 · 3 yrs

• Founded professional consulting firm – produced and facilitated ‘full-immersion’ highly interactive sales simulation, customer facing skills instruction, and business process customized workshops for adult learners, resulting in immediate sales increase, positive customer impact, improved skills retention, personnel evaluation, and increased training budget Return On Investment (ROI).
• Created, marketed, and delivered ‘Sales Process,’ ‘Elevator Pitch,’ and ‘Principled Negotiations’ sales certification training program at Foothill Community College. ‘Excellent’ class evaluations.

Jan 2000 – Jan 2005 · 5 yrs

• Compiled and authored Request For Proposal (RFP) responses and technical sales collateral for multiple service and consumables companies supporting the semiconductor manufacturing capital equipment industry.