Anurag Kanade — Operations Associate
Customer operations professional with experience across frontline support, complex escalations, and safety operations in global, high-volume environments. Proven at handling sensitive, high-impact cases with clarity, empathy, and strong policy judgment. Known for ownership, composure under pressure, and delivering balanced outcomes. ⚖️
Stackforce AI infers this person is a Customer Operations Specialist with expertise in high-volume B2C environments.
Location: Gurugram, Haryana, India
Experience: 6 yrs
Skills
- Emergency Health And Safety (ehs)
- Risk Assessment
- Customer Relationship Management (crm)
- Problem Solving
- Team Collaboration
- Time Management
Career Highlights
- Expert in handling complex customer escalations.
- Proven ability to deliver balanced outcomes under pressure.
- Strong policy judgment in sensitive cases.
Work Experience
American Express
Senior CS Professional (3 mos)
Airbnb
Specialist, Aircover (7 mos)
CS Labs Ambassador (7 mos)
Safety Specialist (1 yr)
Specialist R2 (2 mos)
Spcialist R1 (5 mos)
Teleperformance
Customer Service Ambassador (Mastercard) (1 yr 5 mos)
TaskUs
Teammate (1 yr 2 mos)
Teleperformance
Customer Service Representative (1 yr 2 mos)
Customer Care Executive (1 yr 2 mos)
Education
Bachelor of Accounting Tax & Management at Devi Ahilya Vishwavidyalaya