Apr 2022 – Apr 2024 · 2 yrs · Bengaluru, Karnataka, India

• Leading marketplace business growth for hardlines categories: Mobile, Appliances, Electronics and Furniture. Built grounds-up team (central & regional) to drive key growth pillars – selection acquisition, pricing, product quality, speed, and reliability.
• Marketplace Fulfillment owner: Driving better seller fulfillment experience, and delivering higher platform speed & reliability to customers on both seller-fulfilled (NFBF) and Flipkart-fulfilled (FBF) models. Develop platform strategy, policies and processes by collaborating with product, engineering, supply chain (Ekart), analytics, seller-experience and categories teams to solve both mid-term and long-term opportunities
• Bottomline P&L addition by developing and monetizing sustainable seller value-added services like paid account management, APIs, insights, and external partner ecosystem

May 2020 – Apr 2022 · 1 yr 11 mos · Delhi, India

• Developing, growing, and expanding B2C marketplace brands & B2B SaaS solutions in India and Global markets across continents.
• Building and creating entrepreneurs globally in the mobility/ transport e-commerce segment with our Jugnoo.io SaaS solutions (Solution service bouquet include on-demand Taxi, Super-app, Concierge / Delivery, Airport taxi, Shuttle, Carpool, car-rental, trucking, and many more)
• Fatafat.me: A hyperlocal online ordering and delivery marketplace serving multiple categories like food, groceries, fruits & vegetables
• Jugnoo.in: A unique ridesharing marketplace that serves our customers and partners at a fair value

Dec 2019 – Feb 2020 · 2 mos · Bengaluru Area, India

• Responsible for leading business growth in trips and unique users for P2P carpooling
• Owning and creating consumer life cycle journey backed by data-based behavior
• Building B2B sales and relationship management infrastructure

Jun 2018 – Nov 2019 · 1 yr 5 mos · Gurgaon, India

• Responsible for leading and growing business operations for rides in cars, auto, and motorcycle segment
• To deliver top-line revenue growth along-with a positive contribution margin
• Grew new vehicle supply across product segments, fueling marketplace upward balance and demand buildup
• Launched and exponentially expanded multiple products across cities in Rajasthan and Uttarakhand

Jan 2016 – Jun 2018 · 2 yrs 5 mos · Bengaluru, Karnataka, India

• Led end to end cash operations for India1 WLAO (White Label ATMs); present across India (present in 11 states like UP, Bihar, TN, AP+TL, Karnataka)
• Delivered business volume growth with an optimised balance between cash cost and cash uptime
• Streamlined and developed processes in managing end to end cash supply logistics chain starting with ATM level cash planning, currency sourcing from banks, managing cash replenishment vendors, cost optimization, ATM reload planning and final reconciliation at ATM level

Nov 2014 – Jan 2016 · 1 yr 2 mos

• Led sales, service and operations for both prepaid and postpaid mobile product for Udaipur zone
• Responsible for delivering business growth in revenue and customer acquisition
• Create and nurture direct distribution infrastructure for sustaining long-term business growth
• Led and built highly energetic and performing 50+ member sales and service team for consistent delivery
• Nominated for 1st batch of Airtel Marketing Head Academy (2015-16) at pan-India level

May 2014 – Oct 2014 · 5 mos

• Drove 3G new town launch process in rural markets around Jaipur
• Led field sales team and channel partnet to deliver revenue growth and new acquisition in prepaid mobile segment in Jaipur rural market

Jun 2012 – Apr 2014 · 1 yr 10 mos

• Responsible for customer B2C acquisition in prepaid and postpaid mobile segment, broadband, devices and DTH as per AOP (annual operating plan)
• Delivered through effective Product management, channel sales and trade marketing, micro-marketing segmentation
• Led team of 4 senior product managers
• Launched CYN (choose your number) product in prepaid segment in Rajasthan and made it to No.1 nationally with 50% new customer acquisition on it

Feb 2010 – Apr 2012 · 2 yrs 2 mos

• Responsible for revenue strategy development and performance monitoring for mobile business
• Critical team member for national 3G launch and MNP (mobile number portabability) project, representing marketing planning, strategy and pricing
• Worked on insights on voice pricing, competitive analysis and emerging opportunities in telecom sector through international market study
• Developed AOP (annual operating plan) for consecutive 3 years 2011-13
• Involved in strategic insights and initiatives on pricing for both voice and internet

Dec 2008 – Jan 2010 · 1 yr 1 mo

• Responsible for marketing strategy development for network rollout, through geographic prioritization models, using advanced customer mapping tools like GIS, SI and BI
• Developed 3G business case at national and state level before first spectrum bidding
• Explored new technologies like MNP, VoIP, Calling card and dynamic discount solution and their used cases in international markets

Oct 2007 – Nov 2008 · 1 yr 1 mo

• Responsible for delivering revenue target for products related to VAS in UP market
• Launched vernacular language product online portal on airtel live

Jan 2007 – Sep 2007 · 8 mos

Oct 2006 – Dec 2006 · 2 mos

Jun 2006 – Sep 2006 · 3 mos