David C.

Operations Associate

Austin, Texas, United States8 yrs 4 mos experience

AI ML PractitionerAI Enabled

Key Highlights

Expert in data-driven decision making.
Proven leadership in military and corporate settings.
Strong technical sales experience with startups.

Stackforce AI infers this person is a Data-Driven Operations Analyst with a strong background in Technical Sales and Military Leadership.

Contact

Skills

Core Skills

Data ManagementOperations AnalysisTechnical SalesCustomer EngagementBusiness DevelopmentCustomer StrategyLeadershipOperations ManagementTeam Management

Other Skills

CRM managementinternal reportingprocess optimizationSalesforce CRM AnalyticsSalesforce LightningRayData VisualizationTableauTableau desktopTableau data prepTableau serverCloud-Native ArchitectureMachine LearningApplied Machine LearningArtificial Intelligence (AI)

About

As a recent graduate from a Masters in Applied Data Science at Syracuse University, I bring a unique blend of technical expertise, strategic thinking, and leadership developed through prior experience in technical sales and military operations. My work bridges data and decision-making—translating complex analysis into actionable insights and customer-centric solutions. I’ve built hands-on experience in machine learning, statistical analysis, and data visualization using Python, SQL, R, and Tableau. I’m equally comfortable working with stakeholders to define problems as I am building models, dashboards, or data pipelines to solve them. With a strong foundation in communication, cross-functional collaboration, and analytical problem-solving, I’m well-equipped to contribute in roles that require both technical fluency and strategic execution—whether that's building better products, uncovering insights, or driving operational efficiency. Let’s connect if you’re looking for someone who can turn data into outcomes.

Experience

8 yrs 4 mos

Total Experience

3 yrs 10 mos

Average Tenure

8 mos

Current Experience

Swiftconnect

Operations Analyst

Sep 2025 – Present · 8 mos · Austin, Texas Metropolitan Area · Remote

SwiftConnect enables seamless workplace access by connecting digital identity to physical spaces. Its platform streamlines access management for enterprise companies and real estate portfolios, improving security, flexibility, and user experience across dynamic work environments.
In this role, I support cross-functional operations through CRM management, internal reporting, and process optimization. My work helps ensure data integrity, efficient handoffs between teams, and scalable infrastructure to support company growth.

CRM managementinternal reportingprocess optimizationData ManagementOperations Analysis

Confluent

2 roles

Account Executive, Start-ups and Growth Businesses - South East

Apr 2023 – Mar 2024 · 11 mos · Austin, Texas Metropolitan Area

Led technical sales engagements across a portfolio of high-growth startups and mid-market businesses in the Southeast and Mid-Atlantic, advising on event streaming architectures built on Apache Kafka.
Partnered with engineering, legal, and data teams to scope integration projects, address governance and compliance considerations, and ensure alignment with customer goals.
Acted as a strategic advisor throughout the customer lifecycle—supporting adoption, risk mitigation, and solution scaling.
Regularly analyzed CRM and usage data to surface risks and drive territory-level engagement strategies.
Developed tailored demonstrations and proofs-of-concept that addressed unique technical and regulatory requirements.

Salesforce CRM AnalyticsSalesforce LightningTechnical SalesCustomer Engagement

Business Development, Department of Defense, Intelligence, Strategic Programs

Sep 2020 – Apr 2023 · 2 yrs 7 mos · Austin, Texas Metropolitan Area

Partnered with data and engineering teams to craft tailored account strategies and technical briefs for U.S. public sector clients, aligning Kafka-based infrastructure solutions with agency mission needs.
Led early-stage business development efforts, including discovery, outreach, and coordination of initial legal and compliance reviews.
Analyzed customer interaction and CRM data to refine territory strategy and optimize targeting—resulting in a 256% year-over-year pipeline increase.
Recognized as Global SDR of the Quarter (FY22 Q3) in a competitive cohort of 88, based on exceptional performance in qualified meetings and pipeline generation.
Consistently exceeded outbound performance benchmarks, maintaining top-tier delivery across consecutive quarters.

Salesforce CRM AnalyticsSalesforce LightningBusiness DevelopmentCustomer Strategy

Us marine corps

3 roles

Company Executive Officer

Promoted

Oct 2018 – Sep 2020 · 1 yr 11 mos

Directed strategic planning and daily operations for over 300 personnel dispersed across three ships and two countries during a 1.5-year pre-deployment work-up and 6-month deployment to the Middle East; recognized with the Navy and Marine Corps Achievement Medal for exemplary performance.
Led cross-functional coordination between logistics, operations, and administrative sections to execute mission objectives, improve readiness, and ensure seamless interdepartmental communication.
Developed and delivered strategic plans and operational briefs to senior leadership, facilitating the implementation of organizational initiatives across geographically distributed units.
Maintained full accountability and operational readiness of $3.5M in equipment over a two-year period, achieving zero losses through diligent oversight of security protocols and maintenance cycles.

LeadershipOperations Management

Infantry Platoon Commander

Jul 2016 – Oct 2018 · 2 yrs 3 mos

Commanded more than 40 personnel of varying skills and expertise, successfully leading unit through 6-month deployment to East Asia.
Evaluated subordinate leaders and provided written and oral performance counseling to improve effectiveness.
Managed units’ administrative requirements to include payroll, family support and legal matters, as well as logistic accountability and utilization and on-boarding manpower.

LeadershipTeam Management

Officer Candidate

May 2015 – Jul 2016 · 1 yr 2 mos

J.p. morgan

Fixed Income Operations Summer Analyst

Jun 2014 – Aug 2014 · 2 mos · Newark, Delaware

Reduced business unit exposure to counterparty risk and collateral requirements by 48% through resolution of nearly 300 outstanding money differences
Initiated software system improvement which captured over $21 million in untracked liabilities and enhanced break tracking efficiency by nearly 3%
Partnered with clients and internal colleagues to identify and resolve failed fixed income trades

Huntington national bank

Intern - Corporate Trust

Jun 2013 – Aug 2013 · 2 mos · Columbus, Ohio Metropolitan Area

Developed an electronic dashboard, cutting manual input by 90%, that collected and analyzed recurring data for operational performance measurement and briefed senior management for implementation
Created an electronic tracking system for bond relationship management that saved .025 FTE each month