Jasslyn Massey — Operations Associate
I’ve had the chance to build a pretty diverse career over the last 5+ years. I started out with Red Bull in sales & events, then moved into aviation as cabin crew with Indigo and later as senior crew with Flynas in Saudi Arabia. Along the way, I also worked with global corporates like Google and American Express in client-facing and disputes roles. Right now, I’m with Elan Group in Gurgaon as part of the guest relations team - a role that keeps me close to people, problem-solving, and creating experiences that matter. What I enjoy most is adapting to different environments, building trust with people, and taking on responsibilities that push me to grow.
Stackforce AI infers this person is a Customer Experience Specialist with a strong background in Aviation and Event Management.
Location: Gurugram, Haryana, India
Experience: 6 yrs 7 mos
Skills
- Customer Service
- Guest Satisfaction
- Aviation
- Fraud Investigations
- Payment Processing
- Account Management
- Flight Safety
- Event Planning
- Project Coordination
Career Highlights
- Diverse experience across multiple industries
- Strong customer service and guest relations skills
- Proven ability to adapt and thrive in dynamic environments
Work Experience
ELAN GROUP
Guest Relations Executive (1 yr)
flynas
Senior Cabin Crew (2 yrs 4 mos)
American Express
Frauds and Disputes (9 mos)
Google Ads Representative (1 yr 6 mos)
IndiGo (InterGlobe Aviation Ltd)
Cabin Crew (1 yr)
Red Bull
Sales and Events (4 mos)
Education
High School Diploma at National Institute of Open Schooling (NIOS)
