Naveen Chippa

Chief Operating Officer

Hyderabad, Telangana, India6 yrs 1 mo experience

Most Likely To Switch

Key Highlights

Proven track record in operational excellence.
Expertise in driving digital transformation.
Strong leadership in cross-functional team management.

Stackforce AI infers this person is a seasoned operations leader with a strong technical support background in the tech industry.

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Skills

Core Skills

Operations ManagementBusiness StrategyTechnical SupportNetworkingInventory Management

Other Skills

KPI MonitoringBusiness Growth StrategiesRegulatory ComplianceRisk ManagementQuality AssuranceDigital TransformationVendor ManagementCross-Functional Team LeadershipNetworking StandardsCustomer SupportKnowledge Base DocumentationDell Networking Switch OperationsData AnalysisAudit ProcessesInternal Tools Usage

Experience

6 yrs 1 mo

Total Experience

1 yr 6 mos

Average Tenure

2 yrs 2 mos

Current Experience

Career consultz

Head of Operations

Mar 2024 – Present · 2 yrs 2 mos · Hyderabad, Telangana, India · On-site

Establish and monitor KPIs and performance metrics to ensure operational excellence.
Collaborate with senior leadership to define and execute business growth strategies.
Ensure regulatory compliance, risk management, and quality assurance across all functions.
Build and nurture a high-performance culture, focusing on employee engagement and leadership development.
Act as the primary point of escalation for critical operational issues, ensuring timely resolutions.
Drive digital transformation and technology adoption to enhance operational agility.
Foster strong vendor and stakeholder relationships, negotiating contracts and partnerships to support business needs.
Lead cross-functional teams (HR, Finance, Sales, IT, Customer Support, etc.) to deliver seamless operations.

KPI MonitoringBusiness Growth StrategiesRegulatory ComplianceRisk ManagementQuality AssuranceDigital Transformation+4

Dell technologies

Technical Support Engineer

May 2022 – May 2023 · 1 yr · Chennai, Tamil Nadu, India · Remote

Documented solutions, prepared knowledge base articles, and shared best practices to improve team efficiency.
Provided end-to-end customer support, ensuring excellent communication and client satisfaction.
Ensured compliance with networking standards and security guidelines during all support activities.
Trained end-users and new team members on Dell Networking switch operations and troubleshooting techniques.
Provided technical support for Dell Networking (P, N, and S series switches), ensuring minimal downtime and high availability for enterprise clients.

Technical SupportNetworking StandardsCustomer SupportKnowledge Base DocumentationDell Networking Switch OperationsNetworking

Amazon

Remote Count Associate

Jan 2019 – Jun 2021 · 2 yrs 5 mos · Hyderabad, Telangana, India · On-site

Performed daily inventory counts and reconciliations across Amazon fulfillment centers to ensure stock accuracy.
Analyzed discrepancies between system records and physical inventory; escalated issues for timely resolution.
Monitored bin-level accuracy and conducted audits to minimize shrinkage and misplacements.
Used Amazon’s internal tools and reporting systems to track and update inventory transactions.
Partnered with operations, inbound, and outbound teams to validate product movements and ensure smooth workflows.

Inventory ManagementData AnalysisAudit ProcessesInternal Tools Usage