Ashish G.

CEO

Mumbai, Maharashtra, India27 yrs 2 mos experience
Highly Stable

Key Highlights

  • Over two decades of experience in automotive industry.
  • Expert in strategic planning and customer experience enhancement.
  • Proven track record in sales and dealer network development.
Stackforce AI infers this person is a seasoned automotive industry leader with expertise in sales, marketing, and customer service.

Contact

Skills

Core Skills

Strategic PlanningSalesSales ProcessesStrategic ThinkingCustomer SupportCustomer Service ManagementManagement DevelopmentInternational Business

Other Skills

MarketingCost ManagementFinanceProduct MarketingMarketing StrategyBranding & IdentitySales and MarketingProject ManagementCustomer SatisfactionFranchisingWarrantyQuality AssuranceTechnical SupportServices MarketingDealer Management

About

Currently, leading the sales, marketing, dealer network and aftersales services verticals as the Brand Director for Škoda Auto India. I have led multiple roles that include sales, corporate sales channel development, growing the pre-owned car business, aftersales services, enhancing customer experience and lots more. As a vision, I intend to shape the future of mobility in India by focusing on customer experience and offering them the best in class product and services along with global innovations, technologies and best practices. With over two decades of experience in the industry, I am extremely passionate about driving the future along with my team by implementing sustainable business practices, delivering quality customer experiences and building strong customer relations that meet the necessary business goals. I sincerely believe the above is met when one has the right attitude and perseverance, as they say, ‘Great performance comes with the right people’! Specialties: Strategic Planning, Sales channel development, marketing communication and sales promotion, managing aftersales business and profitability, implementation of global standards in local markets, new dealer development and improvement of existing dealer operations, service marketing and products introduction for customer retention, business transformation and organizational culture development.

Experience

Škoda india

Brand Director

May 2025Present · 10 mos · Mumbai, Maharashtra, India · On-site

Volkswagen india

3 roles

Brand Director

Promoted

Nov 2020May 2025 · 4 yrs 6 mos

Strategic PlanningSalesMarketing

Head Of Sales

Dec 2017Nov 2020 · 2 yrs 11 mos

Sales ProcessesSalesMarketing

Head-After Sales

Mar 2013Nov 2017 · 4 yrs 8 mos

Strategic ThinkingCustomer Support

Toyota motor corporation-japan

Functional Specialist

Jun 2004Jul 2006 · 2 yrs 1 mo

  • New Model Design and Quality concerns resolution.
  • Customer Service Function Planning for Mid and Long Range
  • Service Network Expansion and Enhancement of Support infrastructure (Training Centers etc.)
  • Customer Quality enhancement in Asia pacific Region
International BusinessCustomer Support

Toyota

Deputy General Manager

Jun 1999Mar 2013 · 13 yrs 9 mos

  • Head of Dealer Development and Dealer Operations Functions in Customer Service Area. Incharge for development and implementation of strategies for enhancement of Customer Satisfaction pan india. Previously Head of Dealer Manpower Excellence Development Department, incharge of technical and behavioral training for dealer manpower across India. Responsible for expanding the Training Center Network.
  • Wide experience in Customer Service Operations, ranging from leading technical support (including interfacing with Design and Quality functions for effective resolution of Field Quality issues), manpower development, new dealer development, dealer operations.
Strategic ThinkingCustomer Service Management

Toyota kirloskar motor

Manager

Jan 1999Jan 2010 · 11 yrs

Customer SupportManagement Development

Education

Wharton Executive Education

Global C Suite Leadership Program

Apr 2025Apr 2026

University Business School, Panjab University

MBA — Marketing

Jan 1996Jan 1998

National Institute of Technology Jalandhar

B.Tech. — Instrumentation and Control

Jan 1992Jan 1996

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